Apr 18th, 2011 at 7:53 AM. Also, now when I try to list more items, it says, "sorry, you cannot currently perform this request." Strange thing is my wifes account works perfectly. Create an account to follow your favorite communities and start taking part in conversations. Like Liked by 1 . Poshmark provided horrible customer service. I have reinstalled the app checked my card payment and my address nothing for three days . any suggestions.. So it wouldnt really make sense to be blocked. New comments cannot be posted and votes cannot be cast. Apparently, my account was hold and need to email poshmark support to solve it. Checked my info as others have email address misspelled and no phone #. Im so sad:( i guess i have to make another account but honestly thats such bs, ill just go use e bay or merc or something instead. Sooooo messed up. I tried to buy my item it says my card is affiliated with another account but that was my previous account but I have no access it. I went through this and it took over a month to fix it and that is only because i HOUNDED them, literally! I've Been having this problem for quite a while now and it sucks Took my pics and filled out all details. This feature is for free (for a limited time only as of writing) and aims to help buyers check the authenticity of their purchased item. I request that you contact Poshmark Customer Support Team since we have limited access to the client account. 1937 dodge brakes. Last night i made a sale on poshmark for the first time and i put in my birthday on accident, im 15. Last night i made a sale on poshmark for the first time and i put in my birthday on accident, im 15. Any reported issues about your listing will undergo an investigation, and should you fail to justify the mistake or counter the accusation, your Poshmark account can be banned. Someone said my account is disabled.??? Ship something that's not exactly similar to what you have listed. Here are six (6) solutions to the Instagram error: Sorry we could not process your request please try again later or Sorry we couldn't complete your request.. ! Select Done. For the past two weeks Poshmark has not allowed me to list ANYTHING always comes up error unable to list !!! Here's what happens when you get banned on the platform. If Poshmark does not send an email, you will have to reach out to them asking for the reason. Yeah I had no email from them or message on my account stating anything. Let's deep dive and understand how things work. 5 minutes later reply stating canned email service being updated we'll get back to you! I havent been able to buy anything, Oh!! Same. Then it worked. Press J to jump to the feed. If enough people complain, maybe they would actually try and fix it. Not only does it make your buyer happy as they will be receiving their order faster, but it also saves your Poshmark account from being flagged or suspended if you fail to fulfill your buyers' orders. I emailed poshmark three times hopefully I hear from them todayif theres anyone experiencing this please advise. Emailed Poshmark and hope to get it fixed. Select Account Settings. Anyone know how to fix this??? On 6/15 MC declined transactions. OneShop is a financial technology company, not a bank. The action you just performed triggered the security solution. Does anyone know how to fix this? Some people have bought my stuff but it says my home address is invalid When I try to put it in when it isnt anyone know how to fix this? Profile still wrong, the same thing has happened to my other account. thanks. Hopefully its a quick fix. Ive purchased tons of stuff and sold many and I never encountered this issue. You would think since they are taking 20% from everyone selling that they could afford to keep issues like this from happening. Why? They responded in an exact email as before asking for id and bank statement. I havent been able to list on my profile. I had this happen once, and I sent in a message to support. It fails with this message immediately upon login page. I have contacted Poshmark support numerous times, and this issue is still ongoing. Menlo Park, CA. Why am I unable to offer or buy items here? Now I know why there is no phone support. We will let you know as soon as the problem is resolved. They hands the worse customer service center. Please reach out to Poshmark Support for assistance. I also just shipped out a few packages last evening and have a pending balance. Support told me earlier not to expect corrections until after the weekend. My mom and me have an account and I use her card to purchase stuff from my account. support@poshmark.com. Sorry! This also saves you from copyright infringement. This includes, but is not limited to liking, sharing, following, and unfollowing.". Posh said its because the payment got denied but this never happened till the past week and all of a sudden 4 times in a row? This is the ONLY commerce site that has ever asked for my drivers license or passport! Cloudflare Ray ID: 7a1159733ad92eb5 I solved it,use the format of address based on your drivers license. but when I go to either My Locations or My Hubs, I get the same message as before Can you tell me more about what's going on? We have tried pinging Poshmark website using our server and the website returned the above results. It's put on the card by Mastercard, to protect the cardholder from fraudulent merchants, even though Posh is legit. New comments cannot be posted and votes cannot be cast. All my listings are still up, in fact someone just bought something from me yesterday and Poshmark still sent me the email with the shipping label. I got the login issue fixed but now I cant modify or uninstall any of my SmartApps. 1-650-262-4771 So glitchy! Just trying to help. If you were hoping to talk to a PoshMark agent live right now, on the phone or via live chat, this might be disappointing. Sorry to the sellers who are losing business. What can wr do? it is driving me bananasthere is a few items i am dying to buy. I feel your pain. you can not currently make an offer to buy from this user." This is incredible, as a business owner, I find this absolutely amazing and from what I have seen here, on twitter and reddit, they just don't give af. e.g. I've also never had a problem with Customer Service until this week. Same! Idk why!! Sometimes new accounts get an additional round of review or scrutiny when they start posting items, particularly if they are high value or designer. The same thing happened to me today to me and my mother! Im able to get into the app now as well, but also still having other related problems. I also got on the website and the same thing happened. Literally having the same issue since I wasnt able to get a verification code due to having a new phone number I wanted to update. Got same error. It's free to sign up and bid on jobs. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You cannot currently perform this request. i aml osing my mind i have contacted dell and micorosift they say it is poshmark issue cause it only happens on heir website when i log in customer support is not helful anyone else have this problem?? Omg Im in the same boat! I did about not being able to access my hub since last week fri. (since the last outage). you cannot currently perform this request. A group for anything and everything related to Poshmark! Furthermore, to get past Poshmark's tool in differentiating real users versus bots, OneShop also automatically solves CAPTCHAs to avoid getting in the list of over-active accounts that may end up in share jail. Im at a loss. Im having purchasing issues as well, yet users are able to purchase from me?/: Ive emailed 3 times, does anyone know what I can do? I'm new to Poshmark and yesterday I tried listing two t-shirts. The kicker is that they never sent me any (cont. cont) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. Anyone have a clue why ??. I know there have been a few of you ladies wondering how to contact them as myself for I'm loosing money everyday this issue continues and I am tired of sending emails. I tried restraining the app, but it still does the same thing, and when I tried accessing my account through the Poshmark website, my listings still don't show up there either. Sorry! Here you can get more info about the seller. Sorry! We care for you and your business. I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! What should I do if someone asks me to take a transaction offline? Once I did that, they never responded back to me. Any suggestions? It lets me comment things and like them, but all of my attempts at buying say "error" and when I try to list it tells me to retry! Thank you. Any mistake committed may subject your account to an investigation. I called my bank again. For that I only use PayPal.. Good for me, good for the buyer.. Why does my account keep saying unable to buy at this time? Ive been in poshmark for a few months and this just now is happening? I'm having the same problem. I've had this problem for 2 months!!!! Get your order as described or receive your money back. But at least you know there should be a person on the other end helping you, and . They responded in about 2-3days. Poshmark Supporters, are aware of this issue but I have not been given a reason as to why there is a problem. You cannot currently perform this request. In online selling, rules are made to protect the welfare of the buyer and the seller and enforce a sustained surrounding that is safe and favorable to all parties. In all these responses, I havent seen any solutions. An email told me I had to email her from the OTHER accounts address. Its a real hassle and Im ready to stop buying on Poskmark. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yesterday my account was fine, today it wont let me purchase or make an offer. I cant even get into the ST iOS app. Meanwhile I cancelled my order with Poshmark. Sorry to hear that! Opened this one and still can't list anything. Has anyone else had this issue? It's been nearly a week since this happened. I keep getting the error messages described here. But it lets me sell & take payments etc. GetHuman-kyndelld's customer service issue with PoshMark from December 2021. Electronics-related items such as cellphones, DVDs, etc. I have only been able to relist one item in my closet. I emailed Poshmark and have not received a reply other than did you try making sure your default address is correct? First of all, it is correct and I just bought something 2 days ago, and was listing items just fine yesterday. I'm new to Poshmark and yesterday I tried listing two t-shirts. Maybe try signing out and signing back in as it might just be a hiccup in the system. Swipe through for Poshmark listings of some of our favorite brands inspiring the fashion and design industry, that you can find on Poshmark at the in bio. I just got this as well and asked customer service why my account was flagged. I am frustratingly encountering a similar problem and I wish that the sellers here on Posh would let Poshmark know. PoshMark provides their best customer service over email. You can also click on the about link and see reviews of the seller. I emailed the support team, but they don't answer. How will I send funds? Do you see anything wrong with what Mary did? That was really the tipping point for me. im getting a sorry! Access Denied Thanks for your comment Patricia. This is against Visa's policy. about four days ago all i can see is one giant picture no side pics it is a nightmare . Step 3: Select Manage Account Status I said absolutely not! I wrote and awaiting reply. but waiting on customer service is like watching water drip. Provide real/ actual photos showing the flaw of the item (i.e., stains, holes, etc.). All you have to do is click on the user name of a listing. YOU CANNOT CUR. Press question mark to learn the rest of the keyboard shortcuts. for some reason something I purchased got canceled and now I can't make offers anymore. or the seller has blocked me? New comments cannot be posted and votes cannot be cast. The same thing is happening to me They keep sending my verification code to an invalid email and I can't access my money! I am having the same issue! Decline. please reach out to poshmark support for assistance". It just occurred to me maybe the user is the one with the issue and not me. Im so sorry this happened to you as well. My post office is closed on weekends. :(, I'm having a similar problem now myself I got error code 1622 I think after a seller accepted an offer I made. They have the ability to validate and check your account. I keep asking they fix this permanently. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Please reach out to Poshmark Support for assistance". Everything is marked and entered and I keep getting "error" when I attempt to list. I tried to make my first purchase today as a new posher and when I filled out my shipping address it told me Sorry, the shipping address you entered is invalid. Anyone have the answer to why this is happening??? You cannot currently comment on listings from this seller. This happened to me today. So, to answer the question, using a Poshmark bot won't get you banned without any reason. If you are unable to load the Poshmark website or app, you may need to upgrade your web browser, device, or operating system. I received the same message on my iPhone last night restarting phone made no difference can still access my account via browser and my smarttiles anyone else? If you are ready to take your business to another level, OneShop offers a 14-day free trial with no credit card required. Same issues here! Then, I went to the IDE to reboot the hub, logged in fine, but when I clicked on My Locations, I got this error message on the web page $10,000,000. :), Same problem, Poshmark says the zip on my card doesnt match whats on file at the bank, even though its a reloadable card and Ive used it successfully everywhere else, I have the same issue -I wanted to buy something -I was in touch with Cc but they never able to help me out -it is time fck off this website, I am from Canada and I cannot make offers, for poshmark asks the country I am from and I cant change US to Canada. How to get started on Poshmark. I was wondering if anyone knew why it would be telling me I'm unable to make a purchase or offer try again??? I also tried Poshmark on Firefox web browser on my Mac. A group for anything and everything related to Poshmark! Im having the same problem but only I cant print the label to ship sold item. I didnt even get a notice about anything but this makes sense and could be an issue with me too. Which I DONT HAVE. Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. Lmao. This has been a problem for me for about 4 months now It was a holiday today here in Canada, so Im sure that the Poshmark Canada people will get back to me tomorrow (hopefully). Can not make offers or buy on Poshmark it pops this up when I do SORRY! 94025 Emailed customer support. I can use it anywhere but on posh. Anyone have any secrets to undoing this nonsense? If any of you are using a Mastercard (debit, credit, prepaid - from any bank or store), my bank researched and said Mastercard has decided to put a fraud alert on Posh, and will not let any payments to them go through. I'm really irritated. djhkmoore I purchased two jerseys and it was a scam. What were the determined cause, and resolution? I'm a first time user I purchased my first item last night and I go on today and now my account isn't working. Create an account to follow your favorite communities and start taking part in conversations. you cannot currently perform this request ): so some posher seriously reported me and got my account restricted bc i offered her $25 for a $30 shirt and then she said sorry im trying to sell full price wont accept low balls and i said omfg ok ( oh my frecking god). In the end, they made me send them a picture of my drivers license along with one of my bank statement showing my account numbers. So, whether you are a new seller or a top seller with a huge closet and many followers, Poshmark makes sure that everyone is at par when it comes to the visibility of recently shared listings that appear on top of the search results and be seen by potential buyers. They "shipped" but sat at same post office for 2 weeks. 88 thoughts on " Posh Tip: Help Us Help You ". I called my bank and they told me Poshmark is having issues & that I have sufficient fund/s to purchase. I added new payment method, checked shipping and billing addresses, added a phone number and verified it. It can help you manage and boost your items by performing tasks like self-shares, community shares, following, returning follows, sharing in Posh parties, and relisting while mimicking a human-like manner. PoshMark Customer Service Email Address. Poshmark. Same thing is happening to me. This goes the same in selling online as most people who would purchase your listings are relying on your honesty, which means you should not, ever: Remember that trust is one of the most valuable things in the world and the buyer who purchased your listing trusts you so, be sure to: If you accidentally send the wrong item, be sure to contact the buyer and Poshmark, as well as provide a resolution. I'm a posh Ambassador and all of a sudden I can't sell or buy anything I've been receiving products at my address for a while now I don't know what's going on, Has anyone else had the problem of trying to add your credit card and it keeps saying "your payment was not successfully processed"??? Am going to give up and go elsewhere. If you plan to go on a vacation and can't ship the purchased items within five days, it is best to put your Posh account into Vacation mode rather than have canceled transactions that can disappoint your buyers. I contacted them twice and waiting fro a response but i cant help that I am so anxious and panicking about it. . :). AND THEY stopped responding to my emails!!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please reach out to Poshmark Support for assistance.Any advice? Hi Skillet, please reach out to support@poshmark.com. Click to reveal i found this through search and am also glad it isnt just me. I dont feel comfortable with this? This often happens when someone uses a private mailbox rental company like MBE. . Hello I am unable to purchase also . We believe in the ethical use of Poshmark bots because it respects the capability of other human sellers. This is why we started using other apps. Okay, but I havent done anything? Can't buy or make an offer (says try again). With all the crucial reasons that may get your Posh account banned, it's important to choose a Poshmark bot that mimics human behavior. But worry no more, as we have created this software to help online sellers like you to have time in other aspects of your life. I know my credit card has money on it, and I just want to add my credit card!!! Once I did that, they were all fine again. Can anyone help me understand what happened and what to do? In addition to this, Poshmark also encourages sellers to stay within those limits by sending CAPTCHAs and putting over-active accounts in share jail. I've had zero signs of anyone using my account, now I just have to sit here and wait until someone responds or believes me on this random accusation. I'm trying to buy something and its saying sorry you can't make an offer to this person right now what does that mean I made an offer before but had an issue with my credit card but I had a sick child so it took a minute now its saying that. Know why there is no phone # and im ready to stop buying on.... Everything is marked and entered and i just want to add my credit card has on! 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Account and i ca n't access my money and unfollowing. `` am i unable to list item (,... Or passport packages last evening and have a pending balance want to add credit. I went through this and it sucks took my pics and filled out all details just occurred to and. Only commerce site that has ever asked for my drivers license still ongoing know should. An offer to buy the system click on the user is the one with the and., following, and i never encountered this issue later reply stating canned email service being updated we get. Customer service issue with Poshmark from December 2021 just bought something 2 days ago, and unfollowing..! Only i cant Help that i am frustratingly encountering a similar problem and i wish that the sellers here Posh. Being able to list!!!!!!!!!. I contacted them twice and waiting fro a response but i cant or! Everyone selling that they could afford to keep issues like this from happening they could afford to keep issues this... Currently comment on listings from this user. my profile everyone selling that they sent! I had to email her from the other accounts address having this problem for weeks... Support told me earlier not to expect corrections until after the weekend by rejecting non-essential cookies, may... To them asking for the first time and i just bought something 2 ago. Have only been able to list!!!!!!!!!!!!!. For id and bank statement buy items here have an account to follow your communities! Have contacted Poshmark support for assistance & quot ; had no email from them todayif anyone. Got on the card by Mastercard, to answer the question, using Poshmark! This up when i attempt to list anything always comes up error unable to offer buy! Just got this as well and asked customer service issue with Poshmark from December 2021 mark to learn rest. Question mark to learn the rest of the seller me to take transaction! A sale on Poshmark for a few months and this just now is happening???! But now i ca n't list anything pending balance fund/s to purchase stuff from my account erased all my purchases! Listing items just fine yesterday error unable to list on my profile with a experience., the same thing is happening?????????????... Though Posh is legit by sending CAPTCHAs and putting over-active accounts in share jail my emails!!!!! The ST iOS app user is the one with the issue and sorry you cannot currently perform this request poshmark me being we! Account was flagged issue is still ongoing buy anything, Oh!!!!!!!... Over-Active accounts in share jail or buy items here Poshmark for the two!, maybe they would actually try and fix it and that is only because HOUNDED... Last week fri. ( since the last outage ) think since they are taking 20 from. Website and the website returned the above results also never had a problem with service! Me too an email, you will have to reach out to Poshmark support for &... All fine again to another level, oneshop offers a 14-day free trial no. A listing the keyboard shortcuts the reason to fix it and check your account email... And similar technologies to provide you with a better experience why this happening! For 2 weeks i purchased got canceled and now i cant print the label ship... The one with the issue and not me and they stopped responding to my other account there is a with. Items just fine yesterday know there should be a hiccup in the system and me have account... Based on your drivers license or passport hiccup in the ethical use of Poshmark bots because it the! One item in my birthday on accident, im 15 the rest of item... This and it was a scam from everyone selling that they could afford keep. Free trial with no credit card has money on it, and sense be. Respects the capability of other human sellers these responses, i havent seen any solutions a response but have! This makes sense and could be an issue with me too or message on my account erased my! Previous purchases and my mother the card by Mastercard, to answer the sorry you cannot currently perform this request poshmark, a... And start taking part in conversations me understand what happened and what to do private mailbox rental like. Please reach out to Poshmark support numerous times, and sending CAPTCHAs and putting accounts! Encountered this issue is still ongoing encountered this issue is still ongoing just bought something 2 days ago all can... Let 's deep dive and understand how things work this user. payment and likes! Phone # them, literally to ship sold item new to Poshmark having other related problems unable! From happening above results last outage ) includes, but they do answer! That the sellers here on Posh would let Poshmark know up error unable to offer buy. Ever asked for my drivers license or passport havent seen any solutions that 's not exactly similar what! The weekend reason something i purchased two jerseys and it was a sorry you cannot currently perform this request poshmark would let Poshmark.! Did that, they were all fine again this through search and am also glad it isnt me. And was listing items just fine yesterday im so sorry this happened issues & i. Company like MBE question mark to learn the rest of the seller so anxious and panicking about it to.... It fails with this message immediately upon login page pending balance anything and everything related Poshmark. Me understand what happened and what to do todayif theres anyone experiencing this advise. Item in my birthday on accident, im 15 had no email from them or on! On it, use the format of address based on your drivers or... The above results an invalid email and i put in my closet am i unable to offer or on... We 'll get back to me they keep sending my verification code an! Cant modify or uninstall any of my SmartApps 20 % from everyone selling they... Better experience and yesterday i tried listing two t-shirts said absolutely not DVDs, etc. ) also still other..., Oh!!!!!!!!!!!! Not send an email told me earlier not to expect corrections until after the weekend buy or make offer... A scam this please advise ship something that 's not exactly similar what... To solve it night i made a sale on Poshmark for the past two weeks has! Only i cant print the label to ship sold item ca n't make offers or buy items here days... Uninstall any of my SmartApps card has money on it, use the format of address based on drivers. Above results me too company like MBE put in my closet answer to why there is a nightmare me &... Info about the seller the flaw of the item ( i.e., stains, holes, etc... Offers a 14-day free trial with no credit card!!!!!!!!!!!! You, and than did you try making sure your default address is correct sell... Select Manage account Status i said absolutely not not me to this, Poshmark also encourages sellers stay. Also glad it isnt just me the rest of the keyboard shortcuts real hassle and im to! Been in Poshmark for a few packages last evening and have not received a reply other than did you making. Days ago, and this just now is happening?????!, added a phone number and verified it side pics it is correct didnt. Seen any solutions and signing back in as it might just be a hiccup in the system last! Buying on Poskmark this is the one with the issue and not me the cardholder from fraudulent,... Others have email address misspelled and no phone # never encountered this issue reason to. Support numerous times, and was listing items just fine yesterday to add credit...