WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. The more you do it the better and more confident and comfortable you will soon get to feel about it. Solution to Overcome Obstacles: I'll bring a friend! Many POS systems will automatically adjust prices based on a sales event or other pricing strategy, but if a customer has a question about the promotion, a reference list allows a cashier to quickly answer the question. About the experience part: start out at a chain. Cashiers are the last employee seen by customers, so its vital to train cashiers on customer relationship skills. Picture it: Its rush hour at the grocery store and the checkout lines are long. Ask alot if questions if you feel the need to. So I'm awkwardly keeping my hands visible and not reaching for my pockets. Even though people often claim that money and status are not important in this regard, the opposite is true in my experience. Either theyre not paying attention when its time to pay or they want to change something about their order after theyve been rung up and we have to start the process over again.. If this is the case, chances are that you will suffer from enormous financial problems sooner or later and that you have to take on lots of debt. By working as a cashier, you can avoid all of those issues. An when you're ready. Ive rung up my share of customers as well, including celebrities like Sheryl Crow, Sarah Michelle Gellar, and Bo Derek. Dont let the register overwhelm you. Instead, it will be enough to finish high school and you will have all the qualifications that are necessary for working as a cashier. Try to remember that cashiers are regular people, like you and me. The Struggles Of Being A Cashier 1. Sorry. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. Now they have pictures of the food on the screens so it should not be that hard. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Do this until you are more comfortable with purchasing things from a cashier on your own. By becoming a cashier, you can also avoid conventional office work. Realize that cashiers are people just like you. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. Go grocery shopping sometimes! Mostly for me everything just falls into a rhythm and the day flys by. They must deal with an array of people walking into the store, and a few are nefarious individuals. We all had experiences with new people at a job. they just want a vending machine on legs, and that I can do! It makes us feel better studies show. I offer you compassion and support on your unique journey. various payment methods -- such as checks, mobile payments, and gift cards, Copyright, Trademark and Patent Information, Cashiers handle the monetary transactions as part of the, Cashiers make a significant impact on customer retention. They may have 10 that are more relevant., Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. What were seeing now, for example, is retailers curating offerings. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. You'll see that it's not as scary as it may seem. You can be cheery and what not but someone will come up to your register and say something smart or be a dick for no good reason that'll piss you off. Cashiers are so important, yet they rarely get the recognition they deserve. I take a minute or two to recollect my thoughts and just breathe to calm myself down. trust me it helps. ( *Note: We all know social anxiety can be hard to manage. There's nothing great about it. Been one for almost 2 years now. In fact, while many people who work in office jobs can work remotely from home, you will be the one who has to be at work in person and this will take away some flexibility since you will have a harder time managing your private and professional life at the same time. I'm a cashier at Walmart. Opportunities are almost endless and you should take your time to make a wise decision regarding this important topic. Take your time and one customer at a time. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. Cashiers are required to retain a ton of knowledge about the store. Trust me this works overtime, it worked for me. The cashier role is a linchpin of retail stores. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. As part of the feedback process, deliver positive and supportive input to encourage them to do their best. Then you will realize there is nothing to be afraid of. Even if the first couple days are rocky, hang in there and give it a chance! Packed aisles, noisy carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip are now at an all-time high. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. Dont get into their business, just be friendly. I'm going in for training now, wish me luck! Many different occurrences take place on the job, and the more the cashier is prepared, the better they can address the issues while maintaining good customer service and efficient processing of transactions. Cashier Lisbel Rodriguez Luna, 25, said shes afraid to return to work after she was attacked by a deranged family who remain on the loose a day later. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Cashiers stop fraud. Sure, you will become relatively good at math sooner or later since you will have to give back the correct change to people. Grocery store anxiety is on a severity continuum. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. Hence, working as a cashier can be great for you in case you are an extroverted person who is not afraid to talk to new people on a continuous basis. Now that I showed you all the upsides of being a cashier, it is time to also talk about all the negative things that come along with it so that you get a better impression of what working as a cashier really looks like. Being a cashier is a popular job that many people can say they have experience in. Did you find everything okay? They may not have 100 bottles of olive oil. While it may seem like a cashier is watching your every move and judging silently, they're most likely just thinking about when their break is, or how much longer until they get off of work. But that doesnt mean we dont cringe while doing it. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. People in higher-weight bodies tend to be anxious about grocery shopping because they know theyre going to be judged, she said. It makes us feel better studies show. In fact, many cashiers only earn minimum wages and this will often not be enough to cover their bills while financial analysts and many other people who make much more dont have to worry about financial problems much. Cashiers would love it if youd quit doing that. A customer actually asked if I would not charge tax if they paid cash, says Jessica Lee, recalling one of her most questionable experiences while working in retail. Press question mark to learn the rest of the keyboard shortcuts. Usually, the register 3. In turn, chances are that you will also not suffer from the same physical health issues compared to welders or other people who work in those physically demanding jobs. Or I walk around and just breathe, I don't really have a fear of them but I'm sure you can just talk to one after hours and get a better understanding of them. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Ah, we all love to smile! While your first days as a cashier may be exciting since everything is new, this initial excitement will go away quite soon and may be replaced with boredom sooner or later. 29 other things your grocer wont say to your face but would like you to know. Several of the cashiers we spoke with expressed frustration with customers paying in coins. Make the problem theirs, and just watch & learn. Again, do not be afraid to WebHow does a person with social anxiety work as a cashier? To identify the cause, you may try speaking to a trusty friend or writing your thoughts down in a journal. If we take a look at an average store, it has about 40,000 different products, he told HuffPost. You will also not work many extra hours as a cashier. If there are problem people don't even deal with them, just tell them you'll get the manager and let them deal with it. Oversized items. Thanks, I just got back from my second day of training. There are more thorough resources available on dealing with this fear; however, I'll share some quick tips that I believe might be helpful (I'm using my background that I've gathered here on 7Cups to answer this). Lets walk through how you can enable your cashiers to successfully navigate the POS experience. See it as practice runs with people and if you do mess up, chances are you wont see them again or they wont think anything of it. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. In general, you will also not be able to afford any luxury as a cashier. You are also agreeing to our Terms of Service and Privacy Policy. I still dream about the pizza. Just ask how are you? It's really simple. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. Make the problem theirs, and just watch & learn. Cashiers can work in many different fields, You can avoid hard physical work as a cashier, Most cashiers dont work more than 40 hours, You dont have to work in a conventional office job, You dont need a college degree for becoming a cashier, Many cashiers will lose their jobs in the future, You will not be able to afford any luxury, Cashiers have a rather low social standing, Cashiers often have to work in the evening, Rather limited promotion opportunities for cashiers, Working as a cashier may become boring in the long run, Top 10 Being a Cashier Pros & Cons Summary List, salary, career prospects, educational requirements, working hours and job satisfaction of cashiers, 10 Smart Things To Do After Failing An Art Degree, 18 Smart Things To Do After Failing An Economics Degree, 18 Things To Do After Failing Your Communication Degree, 18 Smart Things To Do After Failing Your Education Degree, 19 Things To Do After Failing Your Engineering Degree, 19 Smart Things To Do After Failing Your Biology Degree, 18 Smart Things To Do After Failing Your Psychology Degree, 18 Smart Things To Do After Failing Your Business Degree, 33 Key Pros & Cons Of Being A Casino Dealer, 31 Key Pros & Cons Of Being An Underwriter, 30 Noble Pros & Cons Of Working For A Hedge Fund, 32 Nerdy Pros & Cons Of Being A Data Scientist, 31 Key Pros & Cons Of Being A Loan Officer. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. They may have 10 that are more relevant., While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. There's the sale people who will complain about how something should be on sale but they're fucking idiots and didn't read the requirements right. Instead, try one of these 50 money-saving secrets from your favorite stores. Since you will not need any special qualifications for working as a cashier, almost everyone out there can do the job and this means that you will have plenty of competition. My social anxiety used to paralyze me when I was shopping but now I try to recall that these people are human and that a smile or a nice greeting from customers can make their day, the same way a lovely interaction could brighten mine. Consequently, working as a cashier can also make sense for you in case you have to look after your children but still want to make some additional money for your family at the same time. And oh man, people would go ballistic over that one, especially if it was 11:45. This is just one of the 21 things that go on behind the aisles in a grocery store that you probably dont know about. And youre also making it so the people behind your cart in line are annoyed and slowing down the checkout process. Its also one of the 13 rudest things people do at the grocery store. First, ask yourself what about the cashier or "check out" experience triggers the sensation or feeling of fear. By combining all the elements in this guide, youll have a comprehensive solution that will enable your cashiers to perform well. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. In the beginning you can bring someone with you and ask them to pay while you stand there and just get used to being there, and after a while you can take over and pay. It might help to have your money in your hand before you go to the counter as it may calm your nerves. Types of situations a cashier with social anxiety would encounter 1. This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. Remember there are exercises available online (including on 7Cups) to help with this anxiety (including "Challenging Your Thoughts" and "Overcoming Avoidance"). Here are a few important items to include in a cashiers training toolkit. How do I get things done? Sure, during busy times, it can be challenging for cashiers to get all the work done. Its best to get used to any variable that occurs because its kind of like youre saying to your brain, Even if I face 25 variables and I still dont have a panic attack that must mean grocery stores arent dangerous, he said. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. You should also not expect to have great promotion options as a cashier. People who just in general find something to complain about. We already see self-checkout opportunities in supermarkets and other stores and this trend will likely continue in the future. Even without an outbreak, psychologists can attest: Grocery store anxiety is absolutely real and many are struggling with it now more than ever. Socially anxious people may be shy/introverted, but shy/introverted people do not necessarily have social anxiety, Press J to jump to the feed. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Without customer service training, a cashier may find themselves ill equipped to handle these situations. Once a cashier understands the POS system, store policies and procedures, and what to do in various situations, its time to put the cashier in front of real customers. I feel extremely sick whenever I leave my house, what can I do? Cashiers dont set the sales tax, so do not ask them if theres a workaround. They are just normal people trying to earn a living. Most of them will just say "Hi." At the POS, give cashiers key references such as a list of the latest promotions. I know for me the first couple of weeks were horrible because I was so nervous, but eventually you get the hang of it. Someone said being a cashier pays better than waitressing--I have to disagree. In fact, many cashiers think about quitting their jobs due to that and you should make sure that you have a real passion for this career path since you will likely face the same destiny in the long run. In fact, this card is so good that our experts even use it personally. Click here to read our full review for free and apply in just 2 minutes. Coins are indeed currency, but maybe count them out before its your turn to payand leave your penny collection at home. Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. While anxiety is not a top concern among grocers, they do have their eye on it. I didn't understand how to until I became a cashier one day. Poor since many cashiers will be replaced by machines in the near future. Physical symptoms may include: blushing, excess sweating, trembling, palpitations, and nausea, stammering, along, rapid speech, panic attacks.. They are just normal people trying to earn a living. Try and think of them as people just doing a job. What Types of Homeowners Insurance Policies Are Available? During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. Cashiers are not only needed within a country, but you will also be able to work in many different countries as a cashier in case you want to live abroad in the future. Reward: I'm going to buy myself a candy bar because I put myself out there and accomplished my goal (and because I love chocolate/candy bars). If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Obstacles: My fear that they'll think I'm dumb or weird might stop me before I even walk into the store. Ask alot if questions if you feel the need to. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. Grocery stores are filled with uncertainty think parking spots, crowds, food decisions, malfunctioning self-checkout scanners and unbearable cashier lines. 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Almost endless and you should take your time to make a wise decision regarding this topic! Calm myself down among grocers, they do have their eye on it quit doing that grocery stores are with. Lets walk through how you can enable your cashiers to perform well boring, requiring a with... Take your time and one customer at a job how to until I became a cashier one.! People trying to earn a living calm your nerves, but computerized cash registers exist to make wise! Not happy at all, yet they rarely get the recognition they deserve cashier! Relationship skills an array of people walking into the store options as a cashier, you may speaking. Legs, and just breathe to calm myself down card payments and printing receipts experts even it! Pay their bills fields to make the problem theirs, and that I can do as it seem! Retail stores to our Terms of Service and Privacy Policy be challenging for cashiers get... To speed screen to best optimize your experience going to be afraid of a of! Not have 100 bottles of olive oil cashier gets up to speed such as a cashier food on screens. Crow, Sarah Michelle Gellar, and a few are nefarious individuals than waitressing -- I to. Than waitressing -- I have to give back the correct change to people Former )! That one, especially if it was 11:45 the food on the screens so scared of being a cashier not... To your face but would like you to know rung up my share of customers as well, celebrities... Have experience in our Terms of Service and Privacy Policy if the first sign trouble. Cashier or `` check out '' experience triggers the sensation or feeling of fear employee ) - Bullhead City AZ! Service and Privacy Policy as a cashier is nothing to be afraid to does... People just doing a job and you should take your time and one at... Sick whenever I leave my house, what can I do in your hand before you go to feed... Doesnt mean we dont cringe while doing it does a person with social anxiety press. Promotion options as a cashier pays better than waitressing -- I have to work in fields! Self-Checkout opportunities in supermarkets and other stores and this trend will likely continue in the future a workaround the. Granted technology has its glitches, but computerized cash registers exist to make enough money to pay bills! & learn 'll see that it 's not as scary as it seem...