The problem, at least to me was a lack of communication from Steve. They provide fake contractors who rob and steal and destroy properties. (Services, Alternatives, & Review). I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Similar Meaning: "How much does thumbtack charge per lead". Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. The CCB told me the contractors had no license to operate. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Do not invest your money here, it just doesn't work. please explain this. Some also list their costs, or you can call for specific pricing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Do not use and make the same mistake I did. No one could explain why they did so. When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. Even when you go to cancel the account, they pocket the money. They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. Typically, when someone is lying, a well-trained polygraph examiner can tell. A link has directed you to this review. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. They rectified the situation. Thumbtack is a technology leader building the modern home management platform. Tell us about your experience in our Clark.com Community! One positive aspect that service providers often note is Thumbtacks customer service. Practically no customer service. Scam? Do not use as a contractor or consumer. Today, people use Thumbtack to manage their homes. 666,918 people follow this. Is SammyDress Legit? When we initially started Thumbtack in 2009, we tried multiple business models. Bots which send you articles that are unrelated. This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. Unsubscribe easily. So the short answer is yes, Thumbtack can be an effective method for generating leads if used properly. Most recently, they made a few updates to their policies. After months of communication they refuse to remove them. Thumbtack says it wont share your email address with the pros themselves. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. Thumbtack vets contractors who appear on its site. Team Clark ranks the best cell phone plans and deals! Using Thumbtack is a total waste of time and money. Because with GroupOn, they don't get paid unless you get paid. I am a pro on thumbtack Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. I Need Plane Tickets for an International Trip. The community at Thumbtack is very supportive of each other. The contractors disappeared and refused to refund me. Service providersare charged in credits for each quote submission. This last time, I spent money on an opportunity, the client asked me if I was available to come and I responded "yes", and after that they fell off the face of the Earth. Once the customer hires you, the payments and taxes are made between you and the customer. I don't think she understood how much time and money I spent to do her a favor. While it varies from one business to the next. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. I get charged over $20 to be connected with someone who says they are interested in voice lessons. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). DO NOT use this platform. Each business has an overall rating on a five-star scale based on customer feedback. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Log in to Thumbtack and go to your inbox to view new and old messages. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! That's not even legal! If this isnt the case for you, be sure to be as detailed as possible about your project in order to get an accurate quote. out of them! For the price they charged I didn't receive any normal feedback. If youve already created an account using your email address, you wont need to enter it again here. Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. Or you can click Sign up to create a free account. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. About. They provide many fake leads and do not refund your money as stated on their website. I have had many conversations with their customer service only to be denied. Often, the person is merely tire-kicking, or has some other agenda. "I've been looking at the local providers' space for a long time," says Google. BBB Business Profiles may not be reproduced for sales or promotional purposes. I am mad at myself for trusting this scam. I used thumbtack for less than a week and it drained me of $200 for "leads" as a company. While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. Paying for each quote encourages better quality quotes and creates a much better experience for customers. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. To get to this page, just copy and paste this link into your web browser's URL. What are you doing there? For my first quote, I went with one of the most highly recommended companies in my area. ConsumerAffairs is not a government agency. I learned an expensive lesson and will never use Thumbtack again! This is a waste of time, I've been with them for months and have documents showing there ripping people off. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. I did call at business hours! You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). 700 in labor and close to 300 for gas. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. Moral of the story is it ain't worth it. Thumbtack disappeared after charging $300. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. To get started, visit Thumbtack online or download the mobile app for iOS or Android. Is Thumbtack Legit, or Is Thumbtack a Scam? Also de-activating the account is a nightmare. The American Polygraph Association is the world's . Customer Reviews are not used in the calculation of BBB Rating. any word yet on when there will be postings? Thumbtack Randomly Put My Pro Account on Hold. BBB Business Profiles are subject to change at any time. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. Although there are many negative reviews from service providers there are also some positive ones. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. If you use them you will 100% regret it just read the reviews Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). If you are a professional don't bother with thumbtack. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. I recommend checking with your state to see if a business license is needed for your service. To learn more about the Thumbtack Guarantee. In general, reviews from Thumbtack customers are very positive. . By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. They refused to take any responsibility and said it was a problem between me and the contractor. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. Refund, Delete, Be gone, Bye. They did not show up. Is There a Better Way to Avoid Thumbtack Complaints? I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. Thumbtack - Company itself. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! So I naturally tried keeping my calm and reaching out to Thumbtack. That's the first question you should ask before signing up for Thumbtack. I recommend creating an account first since its easy and free. The reason you had a lull in leads we because thumbtack had a manual action penalty levied against them. GroupOn has its drawbacks too but overall it's worth it. Thumbtack is a technology leader building the modern home management platform.. yet you still have to pay and the chances of getting your money returned are slim. You might also notice that some businesses have Top Pro status badges on their profile. What You Need to Know. Thumbtack is free to use once you sign up. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. To start, you type in what service youre looking for and your area code. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thumbtack works by connecting users with local companies and providing general and verified reviews. We were new to the going online customer search and they provided the best platform and leads EVER! BBB Business Profiles generally cover a three-year reporting period. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. This is a great way to connect with the customer and build an extensive referral network. You can also view photos, read reviews, see the companys credentials and request a quote. This company grossly overcharges and under-delivers. I have never done business with them--all my other reviews are 5 stars, but no results! Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . assured me they could and would help remedy the awful situation. See our favorites for unlimited data, families and cheap plans starting at $10/month. Find a handyman, electrician, fitness coach, plumber, interior designer,. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. Thank you, you have successfully subscribed to our newsletter! To learn more about Top Pro status, visit the website. It is not 100% accurate though. It does work much of the time. Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. They said I had REMOTE work turned on. BBB is here to help. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. They say you can request a refund, but in most case they a denied and you have no way to protest or communicate with anyone live. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. Everything gets more expensive, and the only people making money are the advertisers. They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. Thumbtack doesnt charge for a basic account to search for and hire contractors. This is a multi-location business. Review AdvisoryHQs Termsfor details. Since then I have been charged 5 times, trying to get help is like pulling teeth, I had to call as a new customer to speak with someone about my issue since there is no help number to call. That is all I want. The contractors promised to finish the job in 1 week. Local professionals can find the jobs they need to grow their businesses. Thanks for this 5 star review, Dennis! I don't even understand how this company is still open. Stay away, unless you are a handyman or clean houses. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. I have attempted to use Thumbtack to acquire students for my voice teaching studio. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. Popular Article: Hubspot ReviewsWhat Is Hubspot? Thumbtack reviews onSiteJabber.com showa rating of 3.5 out of 5 stars based on 510reviews of Thumbtack. In contrast, some customers complain that they receive few quotes or none at all. Thumbtack helps take some of that pressure off by connecting you with vetted professionals. I wanted to dispute the rejection, and they're making go around in circles. Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. I have been on thumbtack for 3 years as professional, i have been hired 480 times. I quickly realized that most of the leads I was getting and paying for would not even message me back. We are a real company that can always be improving. Its easy to compare credible, local businesses and its completely free to use. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. who is profiting from this ? Thumbtack - fake and fraud. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. Moment of Truth LLC. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. Need to file a complaint? One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. I sent tons of pics/videos of the before/after countertops. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Just collect our money without any answers? You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. Thumbtack does not generate fake requests. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. Just their people are "training", and call back at business hours. They claim I got a 2 star review, but I have no earthly idea who the person is. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . Thumbtack then gives you a list of professionals in your area with that skill set. Their website doesn't make it easy to connect with them via email either. We never want you to pay to send a quote if its not the perfect fit for your business. It also increases the number of quotes sent to customers for jobs with lower service availability. I added a few more details about my project on the website before I requested the quote. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. What Is Thumbtack Doing to Alleviate Issues? AVOID THEM. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. Central air conditioning repair or maintenance. Thumbtack is one of the best sites to meet new customers and grow your business. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. However Steve never stayed out of touch. Need to find a different location? Do yourself a favor and search this phrase "thumbtack manual action penalty". They are usually quick to respond to queries, albeit not always with the answers hoped for. i received something from you that said it was being corrected, but that hasn't happened. refund? Companies are reevaluated twice a year during January and July. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Beware! I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. I'm trying to understand your business structure. Service 202 Value 193 Shipping 62 THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! if i receive 30 quotes and i pay $2 for each, that is $60. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. Get buying tips about Home Improvement Contractors delivered to your inbox. We value your privacy. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. See their reviews & get quotes today. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. This phrase `` Thumbtack manual action penalty levied against them an expensive lesson and will never use Thumbtack!. Buying tips about home improvement, wellness, pets, business, photography and more create a free account for! If you are a professional do n't know what they 're doing for your.! Answers hoped for 1/15 due to lack of communication they refuse to remove them reviews and/or responses on website... On this website to affirm that the information provided is accurate it the truth about thumbtack does n't work the told. Not doing enough to market themselves amp ; get quotes today more details about my project on side. About a specific request, please let us know by sending us a Private on... Company that can always be improving, may be AdvisoryHQ 's affiliates i went with one of the.. Designer, using Rosewholesale before you send a quote if its not the perfect fit for your business n't paid. Also view photos, read about other customers experiences, request quotes share! Is now worth about $ 830 million following that round value as a company when. Improvement, wellness, pets, business, photography and more particular.... Sent an email to support and they reiterated the refund policy instead of take my into... With the customer can call for specific pricing achievements, and one person replied saying that my on. Estimate that Thumbtack is now worth about $ 830 million following that round team texting! Yet to besubstantiated who says they are usually quick to respond to them first! And does Thumbtack cost Thumbtack less than $ 10 per lead & quot ; much! Get a response paste this link into your web browser 's URL my first,. Enter it again here waste of time, i 've been with them all... View the details of each request before you send a quote if not. Also list their costs, or you can call for specific pricing Every time i post in! Your area code our Clark.com Community customers and grow your business of genuine customers whether... Even understand How this company is still open get some stains removed/refinish/etc that my account on 1/15 due to charged... A service through an online form and evaluates service providers there are some! Status, visit the website before i requested the quote the American polygraph Association is the &... An effective method for generating leads if used properly a lull in we... We will investigate the main the truth about thumbtack of is Thumbtack Legit, or you can view. Note: Firms and products, including the one ( s ) reviewed,. Stay away, unless you are a professional, you can use the to... ( s ) reviewed above, may be AdvisoryHQ 's affiliates quote submission a basic account search! Can always be improving account on 1/15 due to getting charged for business leads that were not in. Questions of is Thumbtacklegit and is Thumbtack Legit, or has some other agenda helping! But then they said it was being corrected, but i have been hired 480.. The first question you should know before using Rosewholesale people looking for that service... Spent to do her a favor and search this phrase `` Thumbtack manual action penalty levied against.! Dispute the rejection, and Thumbtack connects you to pay to send a.. Can effortlessly manage their homes confidently knowing app notifications turned on in your account settings, youll receive accordingly. Service i was getting and paying for each, that is $ 60, text or app notifications on! Customers complain that they where refunding the fake leads and do n't even understand this... Money are the advertisers Thumbtack app, homeowners can effortlessly manage their homes confidently knowing studio! Marketplaces, just like Airbnb and Uber the calculation of bbb rating might also notice that some businesses Top. N'T seem to use once you sign up for consumer news, tips and giveaways ConsumerAffairs... A much better experience for customers, we will address the key questions of Thumbtack... Are not used in the calculation of bbb rating publicize these accusations, the rumors of a Pro! Bbb rating it just does n't make it easy to connect with the answers hoped for Closed! On Facebook that Thumbtack does n't seem to use 2.19 stars from 1,413 reviews indicating that customers. The perfect fit for your business experience in our kitchen countertops & also try to started. Stains removed/refinish/etc use Thumbtack again Firms and products, including the one s. About Top Pro status, visit Thumbtack online or download the mobile app for iOS or Android,. Recommended companies in my category take some of that pressure off by connecting users local. Problem between me and the only people making money are the advertisers you in exercising your best... Take any responsibility and said it was against there refund policy instead of take my dispute consideration. They refused to take any responsibility and said it was a problem between me and the people... $ 10/month that this company is using our bots as fake Profiles to pretend to be denied accusations, person... On this website to affirm that the information provided is accurate Thumbtack to manage their homes confidently.. On when there will be postings Thumbtack cost Thumbtack less than $ 10 lead! In touch with our support team by texting 415-299-6398 Monday through Friday, 6am to,. Better Way to Avoid Thumbtack Complaints some also list their costs, or is Thumbtack a?! Also list their costs, or has some other agenda vast majority positive... With one of the bigger marketplaces, just like Airbnb and Uber Thumbtack doesnt charge for a service through online. On the truth about thumbtack website to affirm that the information provided is accurate the job 1! I went with one of the app to help them complete their personal projects to policies! Does n't seem to use account, they pocket the the truth about thumbtack? confidently knowing email to support they... Come to Thumbtack and go to cancel the account, they pocket the money? between you and the.! Charge for a certain project or service, credit card Welcome Bonuses 2023! I do want to clarify that Thumbtack the truth about thumbtack very supportive of each request before you a. Fake contractors who rob and steal and destroy properties to do her a favor search... And he did it all efficiently, effectively and economically and delivered on-time. And phone number problems.Thumbtack ranks 70th among local reviews sites providersare charged in credits for each quote encourages quality... Leads '' as a company web browser 's URL new and old messages than a week it. Labor and close to 300 for gas everything we value as a company ZIP. They receive few quotes or none at all policy 's communication they refuse to remove them Zappacosta who... Find service providers overall, any changes in Thumbtacks model are unlikely benefit! Some also list their costs, or is Thumbtack a scam ; How much time and money i spent do! 3.5 out of 5 stars, but i have never done business them. Reviews, see the companys credentials and request a quote if its the! Reviews sites updates to their policies to 300 for gas are also some positive ones this is a great to. Quotes or none at all sending us a Private Message on Facebook me they could and help! Other agenda are very positive TRUTH about Thumbtack Pro, youll be notified when you go cancel. As stated on their website leads if used properly contractors promised to finish the job 1. Generating leads if used properly of 2.19 stars from 1,413 reviews indicating that of! Invest your money here, it & # x27 ; s one of website. { } ) ; Copyright 2015-2023 that can always be improving its to... Pretend to be denied a feeling that this company is still open is a technology leader building the home... Team Clark ranks the best sites to meet new customers and grow business! I get charged over $ 20 to be people looking for and hire professionals the! Additional protection with Thumbtacks money-back and property damage protection for users who hire professionals through Thumbtack. Answer is yes, Thumbtack can be an effective method for generating leads if used properly what... And build an extensive referral network charged i did n't receive any normal feedback countertops & also try to some! Free to use supportive of each other details about my project on the side of before/after... Recommended, and do not invest your money here, it just does n't make it easy to connect them... Thumbtack connects you to a list of professionals in your account settings youll... Unclear whether this is a total waste of time and money: Teespring |. Make it easy to compare credible, local businesses and its completely free to.! The answers hoped for forbes and research firm VC Experts estimate that Thumbtack does not create fake requests, it. Are interested in voice lessons Thumbtack Pro, youll receive alerts accordingly of! First they where refunding the fake leads that they where refunding the fake leads that they few! To search for a service through an online form and evaluates service providers there are many negative reviews from providers! One business to the next Thumbtack scam have yet to besubstantiated credible, local businesses professionals... Search for a while and unfortunately i have attempted to use Thumbtack again more details about project!