We think you'll be impressed by our service, experience and expertise, backed by our AS9110, AC 0056 and ISO 9120 certifications. Gulfstream Customer Support Marks Successful Year of Expansion and Continued Investment. Explore our customer support opportunities to join the team with the most factory-owned service centers in the industry. Our Destination Trailers provide your whole family with the accommodations you need for a full season of fun. Customer Support Scheduling in GAC Savannah. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically . 46550. Gulfstream serves more than 30 World governments, countless. Mesa, AZ. In November 2021, Gulfstream also announced an all-new expansion in Mesa, Arizona, to support customers operating from andthrough the U.S. West Coast. Recovering relationships between Gulfstream and customer via complex problem resolution. Aircraft Ownership Service provides concierge service to remove the complexity from owning an aircraft. Must be computer literate with some experience working with MS Office Suite. PO Box 1005 Get alerts to jobs like this, to your inbox. "The designation is our way of reinforcing our ongoing commitment to midcabin customers. Please contact Gulfstream with any inquiries involving aircraft capabilities and equipment. 2023 Support customer requirements on schedule changes and communicate upcoming work scope changes with SC operations. 24/7 Customer Service. Audit aircraft model and system specific training requirements, domestic and international regulatory requirements, ground support equipment, and test equipment availability. Perform initial customer account credit checks. The G650 fleet "called home" and wirelessly sent data from all seven continents so far this year. Industries We Serve /. We welcome the chance to work with your engineering, instrumentation, maintenance, safety, and procurement teams to provide the best technical solutions and highest value offerings available. . Please contact Gulfstream with any inquiries involving aircraft capabilities and equipment. $72K-$115K Per Year (Glassdoor est.) In addition to Fort Worth Alliance, Gulfstream Customer Support recently expanded facilities in Farnborough, England; Savannah, Georgia; Appleton, Wisconsin; Van Nuys, California; and Palm Beach, Florida. A Gulfstream customer support specialist team has been deeply embedded in the G700's development and will play a central role in the aircraft's service entry, says Mitch Choquette, Gulfstream . Gulfstream Field and Airborne Support Teams (FAST) ensure a swift, coordinated response to any aircraft on ground (AOG) situation. with daily resource and capacity reports. To check for any open recalls or TSBs (Tech Service Bulletins) on a specific Gulf Stream Coach product, click . 503 South Oakland Avenue Gulf Stream Coach 503 South Oakland Avenue Nappanee, IN 46550. customer support We build the best business aircraft in the industry, but we're also there every step of the way for our customers with award-winning support. requirements engineer, and technical specialist. If the customer chooses, Gulfstream Technical Operations can have access to the data to further improve its already best-in-class Product Support. Box 1005 Gulf Stream Coach The vacation home you've always dreamed of MyGulfstream is the access point for Gulfstream news, information, manuals, technical bulletins, parts, maintenance records, events and much more. Facilities, Data Entry, Customer Service, Operations, Entry Level, Administrative, Aviation. Identify an aircraft induction plan for service center visits to include resource and capacity planning for all maintenance inspections, interior refurbishment, & avionics upgrades to include major repairs and major alterations. Perform initial customer account credit checks. Other FCC certification preferred. Communicate SC capacity and resource changes on a daily basis. Savannah, GA. or call +1 912 965 3250, Call the Gulfstream service desk or visit the service desk on the intranet, For questions or assistance with the Onboarding Portal (Silk Road), email onboarding@gulfstream.com. Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee. Record and maintain a master schedule to include managed programs and paint schedules at all GAC and participating Jet Aviation Facilities. Technical information (publications and subscriptions). Ability to work well under pressure and prioritize requests, 24/7 availability - managing FAST support and other aircraft maintenance request may be required during assigned after hours and weekends duty, Excellent communication skills for interactions with high level customers. Must be computer literate with some experience working with MS Office Suite. Gulfstream sets The World Standard for reliability, quality, comfort and performance. Maintain and continuously audit service center employee rosters, regulatory authorizations, tooling, ground service equipment, manpower availability, and service center resource allocation. We have hundreds of technicians stationed around the world. Maintain master schedule to include aircraft in all Gulfstream facilities to include projects in-process away from the service centers. Utilize mechanisms for monitoring aircraft schedules and for intervention and problem solving with team members and other stakeholders. Savannah Tech Pubs System Administrator - GA, 31401. . In July 2021, Gulfstream Customer Support celebrated the one-year anniversary of the opening of the Farnborough service center in England. In the event of a conflict, dispute or discrepancy between the English language version of this webpage and the non-English language version, the English language version shall prevail. Gulfstream Customer Support president Derek Zimmerman told AIN the enhanced support will include an expansion of its technical support contact center to its Farnborough service center, which . Well keep you informed about opportunities and events that match your interests. Gulfstream Aerospace Corporation. In the event of a conflict, dispute or . Customer Technical Manager in GAC SavannahUnique Skills Advocate the Gulfstream Customer SupportSee this and similar jobs on LinkedIn. Gulfstream Customer Support Events in 2019. New Heights" at Gulfstream Aerospace Savannah, Georgia, United States. Western Aircraft Offers MRO Support for Gulfstream IV/450 and V/550 Aircraft. P.O. Identify an aircraft induction plan for service center visits to include resource and capacity planning for all maintenance inspections, interior refurbishment, & avionics upgrades to include major repairs and major alterations. * Actively participate in service center operational status meetings to include technical operations, PS sales, managed programs, and any other project meetings necessary to accommodate and coordinate all scheduled/non-scheduled . The system is part of all new Gulfstream G500, G600, G650 and G650ER business jets. Play Hard, Come Home Dirty! Maintain reports and records required. To mark the occasion, federal, state and local dignitaries, community leaders and Gulfstream leadership and employees came together for a ceremonial ribbon . Recovering relationships between Gulfstream and customer via complex problem resolution. Position Purpose:The Customer Technical Manager acts as the primary representative for customer interactions when managing complex support events and aspects related to Gulfstream model aircraft . The strongest and most advanced fleet in Gulfstream history offers an aircraft for every mission. Please contact Gulfstream with any inquiries involving aircraft capabilities and equipment. Full-time. Nappanee, Indiana All Rights Reserved. Technical Publications. Sign In. Whatever your mission, theres a Gulfstream to get you there faster. Access to these tools is limited to Gulfstream customers and requires a MyGulfstream account. Savannah Customer Support Project Specialist Sr - GA, 31401 Aviation experience preferred.. Email cmp@gulfstream.com or call +1 800 810 4853 (GULF), Option 4 Gulfstream Aerospace Corp. recognized the many accomplishments achieved by Gulfstream . Our toy haulers give you and your motorized toys a rugged and economical home base in the great outdoors. Manages schedules and prepare status reports. Estimated $91.6K - $116K a year. How much do Gulfstream employees make? Unique Skills. Copyright 2020 Gulfstream Aerospace Corporation. By holding ourselves to the highest standards, we create and deliver the worlds finest aviation experience. We remain committed to seamless customer service excellence as we continue to integrate the UTC Aerospace Systems and Rockwell Collins customer portals. "Gulfstream is grateful for the continued confidence the U.S. government has in our program," said Leda Chong, Gulfstream's senior vice president for Government Programs and Sales. 2,340 salaries (for 900 job titles) Updated 2/22/2023. The Customer Technical Manager acts as the primary representative for customer interactions when managing complex support events and aspects related to Gulfstream model aircraft maintenance, operations, and programs affecting customer operations. How we serve you is just as important as how your aircraft performs. Aircraft Sales Customer Support Your mission is our top priority. Some of the equipment described or depicted is optional. Forecast service center manpower capacity, allocation, availability, capabilities, and facility resource and planning requirements. Savannah, GA 20d. How we serve you is just as important as how your aircraft performs. We're looking for talented, motivated individuals who are ready to do innovative work, and we offer exciting career opportunities worldwide. Leda Chong. Communicate service requirements to appropriate groups and provide work groups with work authorization job numbers prior to aircraft arrival. Manage SC master paint schedule to include lead-time, downtime, through-put tracking and deposit requirements. Provide your name, User ID, company name and the aircraft you operate. 2023 All Rights Reserved. Gulfstream Technical has a growing portfolio of measurement solutions and installation tools to meet your demanding needs. Beyond that, our toy haulers are great for anyone who travels with lots of bulky cargo! See how Gulfstreams bold vision is revolutionizing the way you travel. For assistance with your current account, email webregistration@gulfstream.com Some of the equipment described or depicted is optional. Gulfstream Customer Support president Derek Zimmerman told AIN the enhanced support will include an expansion of its technical support contact center to its Farnborough service center, which opened nearly two years ago. Actively participate in service center operational status meetings to include technical operations, PS sales, managed programs, and any other project meetings necessary to accommodate and coordinate all scheduled/non-scheduled events. Assist with the coordination of aircraft service visits. Any current Gulfstream customer can apply for an account online. Where Experience and Innovation Come Together Find out the highest paying jobs at Gulfstream Aerospace and salaries by location, department, and level. Operators Forums. MyGulfstream is the access point for Gulfstream news, information, manuals, technical bulletins, parts, maintenance records, events and much more. We build the best business aircraft in the industry, but were also there every step of the way for our customers with award-winning support. Manage, track, and audit all Gulfstream Programs worldwide to include lead-time, downtime, kit & tooling availability, site authorizations, through-put, and deposit requirements. Aircraft on Ground and Service Scheduling cs.scheduling.fast@gulfstream.com . Assist with aircraft and component projects as necessary to ensure the fluid movement of aircraft throughout the entire GAC enterprise. "What started as an engineering services contract for nine C-20 U.S. Air . Gulfstream is committed to providing the best customer experience in business aviation. The Fort Worth Report Email pubs@gulfstream.com or call +1 800 810 4853 (GULF), Option 3. Farnborough, UK, June, 2022 -- The Gulfstream Customer Support 24/7 technical operations contact centre has been expanded by the OEM to its service centre in Farnborough, UK. In the event of a conflict, dispute or . Gulfstream has exciting opportunities for engineers like you who want to design and develop the most advanced aircraft in business aviation. Position Purpose:The Customer Support Scheduling Senior is the customer's primary contact for support for all aircraft scheduling related needs concerning the Gulfstream Customer Support Service . Support customer requirements on schedule changes and communicate upcoming work scope changes with SC operations. Gulfstream Technical is your trusted supplier of valves, fittings, fluid system components, and process instrumentation solutions. Manage service center schedules and prepare status reports. Reduce downtime and get your aircraft flying sooner. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops . Virtual Operators Conference Week of June 17: Savannah, Georgia. Previously, Gulfstream customers who needed parts . Gulfstream Aerospace's President is Mark L. Burns. Support AOG and other aircraft maintenance requests during assigned and after hours/weekends duty. Explore our customer support opportunities to join the team with the most factory-owned service centers in the industry. About 70 percent of Gulfstream's midcabin fleet is based in the U.S. "We have designated Gulfstream St. Louis as a midcabin maintenance center of excellence," said Derek Zimmerman, president, Gulfstream Customer Support. If you have questions for the Gulf Stream Customer Service Team, contact us here.