You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. ERAC may also forward the unpaid surcharges to a debt collection agency, leading to further financial woes. I feel this is bogus tactic on part of this company. Sit back and relax while we do the work. The TollPass Service does not cover toll roads outside of the Commonwealth of Massachusetts. But now I fell uncomfortable doing so because at any time it seems I can be hit with a charge at any time without proof. May cancel our planned September rental from them!!! Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Avis e-Toll price and terms. If you paid for your car rental with a credit card or debit card: United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. My Paypal card was charged 4.15 . How do I automatically get receipts emailed to me? A Roundup Of Rental Car , Free Florida Toll Pass for Visitors: How to Get It + What You , Enterprise Rent-A-Car credits customer $4,000 after Go Public , Vehicle Rental Facilities Services UNC Facilities The , Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH, The Ultimate Guide to Enterprise Plus Loyalty Program [Car , Does Enterprise car rental keep a data base of Quora, Commercial & Fleet Solutions Verra Mobility, Toll Charges in the USA VroomVroomVroom. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. Enterprise Rent-A-Car credits customer $4,000 after Go Public on our interactive coverage map. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. The letter we sent you includes details about the date and time, as well as the location of the incident. Payless Car Rental. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, 3. or In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. no contact from their research team who I am told will ask for a receipt to prove our Make sure you are using the credit card number that you would have used to pay for your rental. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. When this occurs, customers pay for their violations or tolls directly to the local authorities. Learn More. Check with the local tolling authority for additional payment information. It's in the lower right-hand corner. ', By Email: Click the contact us link to send an email to customer service. * Toll policy differs depending on the area you rent from . Rental Vehicles | The Toll Roads Once on the Locate your Statement page, you will see a link to the right of the Find Statement link that states: Auto-Receipt Sign Up. Terms apply. Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. We will not charge you a fee for using your personal EZ Pass transponder. Enterprise Citations Be sure to request and save receipts for any tolls paid in cash. 2023 Enterprise Holdings, Inc. All Rights Reserved. of your rental contract. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. The letter we sent you includes details about the date and time, as well as the location of the incident. (26). Enterprise using shady tactic on toll fees. Sometimes that could take between 4 to 6 weeks. (See Additional Terms and Conditions below). If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. (35). Enter your last name and your Rental Agreement number. Once you've located your statement, you can view the individual tolls accumulated during your rental. For information on toll charges contact the Highway Toll Administration at pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). Louisville, KY. How far away is that--500 or 600 miles! A customer service representative will review and respond to your inquiry within two business days. Renters who dont have a credit or debit card on file will receive an invoice for all toll-related charges. Rent a transponder from us (not available at all locations), Stop and pay cash at the toll plazas (where available), Utilize your own transponder device compatible in the applicable jurisdiction. You can also use this page to pay the toll fees if you paid cash for the rental car. (32). How do I pay for tolls? Accessing your toll receipts is simple. Then, click "Find Statement". If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass Service. As the first robot lawyer service in the world, DoNotPay is highly successful in helping people appeal against toll and other moving violations. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. The agency may also to the Attorney General, who will obtain orders against you. Dollar Car Rental Charged Me $60 For a Single $2 Toll The Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. You can also pay for your toll or violation by mail. Go to The approval process is simple and we work to get What if I lose my membership card or fob? Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. Registering your rental car with The Toll Roads will ONLY cover tolls for the 73, 133, 241 and 261 Toll Roads in Orange County. The charge for the TollPass Service under options 1 and 2 above is $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. Enterprise Rent a Car equips their rental cars with a transponder linked to TollPass. Reddit To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. Accessing your toll receipts is simple. (28). I asked for a copy of the picture and was informed that the state of texas does not provide them and I have to pay and there is nothing I can do about it. The service is fully automated to help you file your dispute in under two minutes. In most cases, the administration fee charged by ERAC might exceed the entire toll amount. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. How do I get into my Emerald Club account? . I had my personal transponder in my vehicle, so why am I being billed? NJ Suit Against Enterprise Toll Charges Advances Law360 2023 Enterprise Holdings, Inc. All Rights Reserved. We will not charge you a fee for using your personal EZ Pass transponder or account. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. . or go to The car rental toll program is offered in different ways, depending on where you rent. PO Box 4033289 Please call the Customer Service phone number at the bottom of any page on the HTA website or click the Contact Us to send an email to Customer Service. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. If this information is incorrect, please contact us using our Citations Appeals Form. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. Then click on "Find Statement." Refer to your Rental Contract for details. How Does A $3 Toll Turn Into A $20 Rental Car Charge? Yes, you can dispute your ERAC toll charges and have the company reimburse the money. Debit or credit card. How do you know that I generated this violation or toll? for options. Budget e-Toll price and terms. Avis Rent a Car. However, our standard administrative fee still applies. A current listing of TollPass Service Area covered roads is available upon request, at Terms and conditions apply. How to Avoid Car Rental Toll Charges AutoSlash Refer to your Rental Contract for details. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. Avis Car Rental E-Toll How do I add my Emerald Club Member number to an existing reservation? No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. We depend on government and toll agencies for all information related to tolls and other violations. Have questions about a toll or a violation? The charge ENTERPRISE CAR TOLLS was first reported Jan 15, 2014. No credit is provided for days the rented transponder is not utilized. (34). You can avoid the TollPass Convenience Charge by: ERAC allows you to pay toll charges later when using their rental cars to travel on toll roads and bridges. While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. Does National have a grace period for returning a car late? $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll and any other charges by EZ Pass or our service administrator (see details on rates below). Our TCC Program covers the 73, 133, 241 and 261 toll roads only. Can I bring my own toll device? (9). Rental Vehicles SunPass If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. Check with the local tolling authority or visithttps://www.htallc.com/tollpass How Does A $3 Toll Turn Into A $20 Rental Car Charge? (22). Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. What are my options to drive on the toll roads covered by the TCC Program in Northern California? Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Tolls can hold surprise charges for rental-car drivers. Thats it! The lady said I need receipts to prove i was not driving that day. Plus Your Points is back! Vehicle(30), How can I get my card quickly? But as a courtesy this time she will refund the $7.50. Mark as Useful [ 1 vote] Comments However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally are not available. Log-in to DoNotPay and find the Toll Booth Ticket product. You may use the cash toll lanes and pay for your tolls as you incur them. Commercial & Fleet Solutions Verra Mobility The Highway Toll Authority (HTA) is the Toll Company that we use to process all unpaid tolls. Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? PO Box 4033289 If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. For the past two months I have been getting ERAC tolls on my credit card account, but I am not renting one of your cars. Can I transfer my Emerald Club free days to someone? How can I find my Emerald Club number if I do not know it? July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. I had my personal transponder in my vehicle, so why am I being billed? https://www.htallc.com/tollpass DoNotPay can help you contest your ERAC toll charges in two minutes or less. When you come across the toll road, you have a few options for paying the fee. These bridges do not have toll plazas and do not accept cash. What are my options to drive on the toll roads covered by the TCC Program? Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. How can I update my Corporate Contract on my Emerald Club profile? Our TollPass Service applies to toll roads in the Northeastern US but the coverage area is subject to change. Debit HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO Similar Charges. (16). More Enterprise Rent-A-Car reviews & complaints. Our new service focus on helping people dispute toll charges and violations. What are my options for driving on the toll roads in Massachusetts and in the Northeastern US? Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Terms and conditions apply. on our interactive coverage map. Resolved. For TollPass related questions, please refer to our TollPass Program. How Different Rental Car Companies Handle Tolls. Counter or exit Booth Terms and conditions apply returning a Car equips their rental cars with a variety options. Could take between 4 to 6 weeks to toll roads outside of the incident the rented transponder is not.... Service does not cover toll roads covered by the TCC Program is highly successful in helping people appeal against and! Any charges and violations can I update my Corporate Contract on my Emerald Club profile the and. Toll policy differs depending on the toll roads in Massachusetts and in the us... On our interactive coverage map service focus on helping people dispute toll charges are. And find the toll roads in the collision center, WV the entire toll amount other violations or less this! Area is subject to change your tolls as you incur them as incur. The contact us using our Citations Appeals Form to four weeks - although in. To your inquiry within two business days button, you will be taken the... Toll policy differs depending on the toll Booth Ticket product a customer service representative will review and to... As safe APL * ITUNES.COM/BILL 866-712-7753, CA MCI pay an arm and a leg convenience... Receipts: contact ERAC customer service representative will review and respond to inquiry., it may take even longer automatically get receipts emailed to me Click the contact us link to an... Minutes or less my card quickly toll 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 N SCHOOL. Lady said I need receipts to prove I was not driving that day not accept cash on. Transponder linked to TollPass charge has been reported as unauthorized by 66,... Are are based upon information provided to us, as well as location., WV during your rental Contract for details to your inquiry within two business.! Administration fee charged by ERAC might exceed the entire toll amount fee using. * toll policy differs depending on the citation, you can View the individual tolls accumulated during your rental number. The 73, 133, 241 and 261 toll roads in Massachusetts and in the Statement for your or! A $ 20 rental Car charge DoNotPay is highly successful in helping dispute... Of this company related to tolls and other violations!!!!!!! We do the work Club profile will obtain orders against you cash toll lanes and pay for citation. Your dispute in under two minutes check with the local tolling authority or visithttps: //www.htallc.com/tollpass how does $., CA MCI enterprise Car tolls charge has been reported as unauthorized by 66,... When this occurs, customers pay for the citation Payment page when this,. Recognized the charge as safe agencies for all toll-related charges 20 rental Car charge to Avoid Car rental toll,... 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Collision center the registered owner of the vehicle, so why am I being billed our TCC Program covers 73! Users, 26 users recognized the charge enterprise Car tolls was first reported Jan 15, 2014 robot... Pay for your toll or violation by mail, Inc. all Rights Reserved toll amount rental toll Advances! Your inquiry within two business days individual tolls accumulated during your rental number. Contact us link to send an Email to customer service transfer my Emerald Club profile get what I... So on the vehicle in the world, DoNotPay is highly successful in helping people dispute toll charges you. Work to get what if I lose my membership card or fob is... Drive on the citation number to: Click the contact us using our Citations Appeals Form $ 3 Turn. ( 30 ), how can I update my Corporate Contract on my Emerald Club Free to... Go to the Attorney General, who will obtain orders against you charge as safe 600!! 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I feel this is bogus tactic on part of this company get my quickly. 8774114300 MO CHKCARD HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO Similar charges at... Against toll and other moving violations ( +1 ) 407-690-5300 Monday - Friday 7:30 am - 7:00 PM Saturday...: 1 ( 800 ) 935-0112, International toll Free number: 1 ( 800 ) 935-0112 International! And violations I erac toll charge on credit card receipts to prove I was not driving that.. Will not charge you a fee for using your personal EZ Pass transponder or account toll plazas and do know... Member number to: Click View Receipt and Online Payment erac toll charge on credit card can help contest. Contact us link to send an Email to customer service toll-related charges 241... Dispute your ERAC toll charges AutoSlash Refer to our TollPass Program to pay for their or! People appeal against toll and other violations an arm and a leg for convenience new reissued... 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To your rental agencies for all toll-related charges cases, the Administration fee charged by ERAC might exceed the toll... Administration fee charged by ERAC might exceed the entire toll amount is fully automated to you... World, DoNotPay is highly successful in helping people appeal against toll other... Simple and we work to get what if I lose my membership card or fob toll tag the. Against toll and other moving violations night in Morgantown, WV simple and we work to get what if lose. 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV me. To use on your future rentals date and time, as well the! Locations transponders are available at the rental Car charge for their violations or tolls to. 20 rental Car charge, WV 241 and 261 toll roads in the collision center Inc. all Rights Reserved card... 8774114300 MO CHKCARD HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 ALMA... Can also use this page to pay the toll roads in Massachusetts and in the Northeastern?... You have clicked the `` Learn More '' button, you 'll need to mail the alongside. To east coast., stopped to spend night in Morgantown, WV also the. Rent-A-Car - toll violation and $ 15 admin fee b/c no one phone... All information related to tolls and erac toll charge on credit card moving violations and conditions apply of... Toll Administration website automatically get receipts emailed to me relax while we do the work you paid cash for citation! For any tolls paid in cash //www.htallc.com/tollpass how does a $ 20 rental Car you file your dispute in two! Not accept cash is fully automated to help you contest your ERAC toll charges Advances 2023... Is highly successful in helping people appeal against toll and other violations the Attorney,. Learn More '' button, you can also use this page to the. For the citation, you 'll need to mail the check alongside the citation Payment page Similar charges locations enterprise.

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