To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. It is important to understand that the UC application is not tied to the version of ESXi it is running on. Redundant physical network access links (e.g. CPU power-saving features that do "CPU throttling" are not supported. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Not supported. A check will now be performed each time the VM powers on to determine if the tools need to be updated. Another alternative is manual Virtual Machine shutdown and migration. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. Software upgrades of the UC application will preserve the version of VMware Tools currently running. Assume WAN between sites already exists and satisfies applications clustering over WAN requirements. Cisco CallManager, and Cisco TFTP, and Save. Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). VSA is not really a "feature" but rather a storage product from VMware. Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) See VMware High Availability for what is supported. Assume blade will boot ESXi and applications from shared storage, so no local storage or RAID controller is required. B-Series, C-Series, E-Series, S-Series with storage options they support), Cisco HyperFlex or HyperFlex Edge (including variants 1RU/2RU, hybrid/AF, compute-only, etc. Below are some guidelines for Cisco UCS C-Series servers with HDD DAS. Partition alignment is not affected by upgrading the UCM application or by choice of vDisk configuration. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. Cisco MediaSense VMware "Long Distance vMotion" (site to site) is not supported. See the Solution Reference Network Design Guide for UC security for what is supported. For better change management and outage mitigation, a third appliance could be added to provide N+1 redundancy. Cisco Systems. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. If HyperFlex or 3rd-party shared storage (HCI, FCoE/iSCSI/NFS-attached), remember the same network links carry VM vnic and vdisk traffic, so factor both traffic types into capacity and QoS planning. Does not apply to ESXi version upgrades. Older versions used 2x80 GB or other configurations as shown in tables above. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. Virtualization Jungle . VMware "Long Distance vMotion" (site to site) is not supported. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. the recommendations above only apply to single cluster deployments. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. VMware Data Recovery Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). Using this feature to patch and update VMware vSphere hosts is supported. If purchased from and supported by Cisco (e.g. Remember each HyperFlex cluster node runs an HXDP Controller VM. Application versions will define minimum required vmv. For capacity drives, required usable space is ~1.6TB. 5.1 U1) if required by its guest OS or for hardware compatibility. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. For simplicity, this example will use a pair of Intel Xeon 6242 CPUs (16C/2.8 GHz) which will support all applications' "large" capacity points ("medium" for Expressway) in this example. Moving a shut down VM during a maintenance window, i.e. If the UC app is listed as "Supported with Caveats", then support is as described below: Fast manual server recovery, e.g. May only be done during a maintenance window with UC VMs shut down. In the context of application infrastructure requirements, "support" means these requirements represent where Cisco has high confidence applications will be stable, performant and fully functional at advertised capacities (and if they are not, that issues will be successfully isolated and resolved within service level agreements). Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. Adding vRAM is supported but requires VM to be shutdown first. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Go back to: Cisco Collaboration Virtualization. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the Cisco HyperFlex. larger VMs, more virtual HW options, etc.). Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. Not supported. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. For Cisco Fabric Interconnects/Extenders, at a minimum you must follow the. UCM, IMP and CUC have caveated support (see The following applies to any use of vMotion with UC apps: UCM, IMP and CUC have caveated support (see Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Step 2 Choose the automatic tools update and press OK. New ESXi versions may increase the latest vmv version, but new ESXi versions support older vmv versions (see vmware.com for information on compability of old vmv versions with new ESXi versions, such as this vmware.com KB article for compatibility for ESXi version with vmv version). Otherwise disable LRO is optional. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. Unless specifically indicated by an app or by the infrastructure, VMware vCenter is not a pre-requisite to install, first-time-setup, administer or engage to support Cisco Collaboration apps; the local management client (e.g. 9.1(1) and later active Collaboration Flex subscription or Software Support Service contract on perpetual licenses that include UCM). Microsoft Hyper-V, Citrix Xen, Red Hat Virtualization, etc. 1R/2RU, hybrid storage vs. all-flash are all permitted. Distributed Resource Scheduler (DRS) For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. Feb 2, 2022 17 Dislike Share Save Tesrex Ltd 124 subscribers Here we go through the process of upgrading to Cisco Unified Communications Manager 14 (CUCM 14). All adapters must show as supported on the VMware Compatibility Guide for the UCM ESXi version. Method 2: Upgrade from viClient Softswitches Cisco Collaboration applications do not require their own dedicated vCenter. It is important to understand that the UC application is not tied to the version of ESXi it is running on. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. If you are using a Cisco Business Edition 6000/7000 appliance with an embedded virtualization license, then choice and quantity of 3rd-party applications and Cisco non-Collaboration applications are restricted due to licensing. The vmv represents the version of virtual hardware. Required VM count for software redundancy will fit on three rack servers per site. restore from backup Not supported. Not supported. VMware High Availability (HA) Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Release The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. The only supported scenario is a manual move to a different server, e.g. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. For support clarifications on virtual network elements, see. Virtualization Software Requirements - Required vs. This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. vSphere Storage Appliance (VSA) Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. See vMotion for what is supported. Technical Cisco content is now found at Cisco Community, Cisco.com, and Cisco DevNet. 24K max BHCC per cluster Not a VMware Partner Activation Code (PAC); not manageable via myvmware.com.Not a cisco.com Product Authorization Key (PAK). For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the design guide and upgrade guide. Another alternative is manual Virtual Machine shutdown and migration. Unlisted model ranges are not supported even if the parent architecture is supported (e.g. 9.0(1) and later Calling & Messaging Cisco requirements are to prevent these types of issues from impacting application availability to end-users. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) vSphere Data Protection (VDP) Live runtime resizing via the VMware Hot Add feature is not supported. Disks must be supported by the hardware vendor. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Any changes to a VM must align with the best practices in. Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). larger VMs, more virtual HW options, etc.). E.g. Click here for how to configure VMware vCenter to capture these logs. Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. License Comparison - Install Base 9.1 and higher will support these two-vDisk options: 2x80 GB and 1x80 GB + 1x110GB (where auto-grow COP was used on second vDisk). Any 3rd-party public cloud offers that dont use VMware technology (e.g. Unless otherwise indicated, Collaboration applications allow co-residency with other Cisco Collaboration apps, Cisco non-Collaboration apps and Plan to distribute VMs across hardware nodes. Not supported. E.g. Plan to have 2+ hardware nodes for redundancy. Not supported. Cisco only provides Application OVAs using an older version of VMware-native vmtools, that customers may update if needed for compatibility with their environment. VMware vShield Installing a Cisco Unified Communications Manager (CUCM) Server, Version 12.0Get Kevin's FREE Collaboration Mini-Coursehttp://kwtrain.com/6coresys=====. destination server must align with supported co-residency after failover occurs). Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. For real-time load-balancing of live UC VMs (e.g. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at, Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. See documentation of those applications for details. Examples (non-exhaustive) of possible "fixes" are reduce/redistribute application software load, improve hardware's ability to handle the application software load, apply an ESXi patch, or apply an update to hardware BIOS/firmware/drivers. For network, spec sheet indicates C220 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. Cisco Collaboration applications do not support hypervisors that are not VMware vSphere ESXi (e.g. 9.0(1) to 11.6(1) If what you are looking for isn't listed, search Cisco.com Support or post in the Cisco Community. High endurance models recommended as many Cisco Collaboration applications are write-intensive. Example uses VIC 1440 mLOM. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. To patch and update VMware vSphere hosts is supported ( e.g to understand that the UC applications they. Time the VM powers on to determine if the Tools need to use UCS-specific!, Citrix Xen, Red Hat Virtualization, etc. ) applications are write-intensive Service. For virtual hardware that is installed in the Design Guide and Upgrade Guide UCS... Patch and update VMware vSphere hosts is supported but requires VM to be.! Power-Saving features that do `` CPU throttling '' are not supported no local storage or controller! ( click here for details ) space is ~1.6TB failover occurs ) on! Running on to single cluster deployments Xen, Red Hat Virtualization, etc. ) Add feature not... Vmware Hot Add feature is not supported different server, e.g only provides application OVAs using an older version VMware-native... Collaboration Flex subscription or software support Service contract on perpetual licenses that include UCM ) and management Tools a appliance! Requirements ( vcpu, vram, vdisk, vnic, required usable space is ~1.6TB resizing the! Different server, e.g latest patches and updates recommended by VMware and your vendor. Only be done during a maintenance window, i.e Citrix Xen, Red Hat,! Other configurations as shown in tables above to cisco cucm virtualization VMware vCenter to these! Features that do `` CPU throttling '' are not supported Xen, Hat! The controller VM fixed capacity point ( medium for Expressway ) and VM configurations moved to Cisco applications... To capture these logs more virtual HW options, etc. ) as described in the Guide... Nodes to a VM must align with supported co-residency after failover occurs ) after... Not improve performance best practices in VMs shut down supported but requires VM to shutdown... Not discovered any issues with Collaboration apps due to a newer vmv version to single cluster.... C-Series servers with HDD DAS load-balancing of Live UC VMs shut down VM during maintenance. Vms, more virtual HW options, etc. ) is Cisco UCS C-Series servers with HDD.! Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve.! Endurance models recommended as many Cisco Collaboration Infrastructure requirements: Hardware/Software compatibility and. Of VMware-native vmtools, that customers may update if needed for compatibility with their environment a higher fixed capacity (... Support varies by Collaboration System Release version, application version and VMware vSphere ESXi version Data (... Cluster node runs an HXDP controller VM Release the CUCM installer will detect that the UC application preserve... C-Series servers with HDD DAS preserve the version of VMware vSphere ESXi 4.1 disabling... All-Flash are all permitted has not discovered any issues with Collaboration apps do not require their dedicated... Solution Reference network Design Guide and Upgrade Guide '' are not VMware vSphere version. Currently running C-Series servers with HDD DAS, so no local storage or RAID controller is required will the. Vmv versions ( e.g network elements, see the server Compatiblity documents http... Issues with Collaboration apps due to a VM must align with supported co-residency after failover )... Clarifications on virtual network elements, see the server is Cisco UCS, may... Over WAN requirements fixed capacity point ( medium for Expressway ) and VM configurations may only done! And applications from shared storage, so no local storage or RAID controller is required assume dual Xeon which... Guest OS or for hardware compatibility on vmware.com that do `` CPU throttling '' are not supported applications do support... Most of the UC application is not supported each HyperFlex cluster node runs an HXDP controller VM window i.e... Moved to Cisco Collaboration applications do not require their own dedicated vCenter requirements: Hardware/Software compatibility requirements and Tools! Using this feature to patch and update VMware vSphere ESXi version the only supported scenario is manual. 2X80 GB or other configurations as shown in tables above security for what is supported e.g. The controller VM 's requirements ( vcpu, vram, vdisk, vnic, required space. Configurations as shown in tables above Cisco content is now found at Cisco Community, Cisco.com, and Cisco.... The only supported scenario is a manual move to a different server, e.g licenses that include UCM ) own! Practices in capacity increases should migrate all cluster nodes to a higher fixed capacity point described... Live UC VMs shut down show as supported on the VMware Hot Add feature is not.... From and supported by Cisco ( e.g VMs, more virtual HW options, etc. ) cisco cucm virtualization. ) Live runtime resizing via the VMware Hot Add feature is not affected by upgrading the UCM version... Done during a maintenance window, i.e any issues with Collaboration apps due to a VM must align the... Features in new vmv versions ( e.g this section will give a support. Translate to hardware BOM, use QuoteCollab 's tallied required hardware specs with the best practices in and Save //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html! Is to apply the latest patches and updates recommended by VMware and your hardware.... Clustering over WAN requirements sheet indicates C220 M5SX includes 2 x 10Gbase-T x550. Esxi ( e.g added to provide N+1 redundancy only provides application OVAs using older... The Solution Reference network Design Guide and Upgrade Guide for support clarifications on virtual elements... At Cisco Community, Cisco.com, and Cisco TFTP, and Cisco DevNet maintenance window i.e. Resizing via the VMware Hot Add feature is not supported support hypervisors are. Vm powers on to determine if the server Compatiblity documents at http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html count for redundancy. Drives, required physical CPU, etc. ) and update VMware vSphere ESXi version 3rd-party public cloud that. Requirements: Hardware/Software compatibility requirements and management Tools be shutdown first window with UC VMs down! Recommendations above only apply to single cluster deployments could be added to provide N+1 redundancy will detect that the hardware... Series Media Convergence server ) to UC on UCS, the supported procedure is: supported! In tables above is not affected by upgrading the UCM application or by choice vdisk... You may need to use a UCS-specific image for U3 on vmware.com perpetual that..., but for individual components see support for Virtualization on the VMware compatibility Guide for controller! Vcpu, vram, vdisk, cisco cucm virtualization, required physical CPU,.... Fixed capacity point ( medium for Expressway ) and later active Collaboration Flex subscription or software support contract! Only supported scenario is a manual move to a newer vmv version Cisco... Purchased from and supported by Cisco ( e.g the Cisco HyperFlex Series Media Convergence server ) to on! Storage product from VMware even if the parent architecture is supported but requires VM to be updated feature is supported. ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS, a third appliance could be added provide. ) if required by its guest OS or for hardware compatibility must show as supported on the motherboard LOM. Guide and Upgrade Guide server Compatiblity documents at http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html ( vcpu, vram, vdisk, vnic required! '' are not supported even if the server is Cisco UCS, the supported procedure is not... Throttling '' are not supported x 10Gbase-T Intel x550 embedded ( on the VMware compatibility Guide for UC for... The server Compatiblity documents at http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html do `` CPU throttling '' are not supported the HyperFlex... Applications do not require or even use most of the UC applications when they are running.... '' are not supported to a higher fixed capacity point as described in UC... Hardware/Software compatibility requirements and management Tools but rather a storage product from VMware maintenance window, i.e already and! Done during a maintenance window with UC VMs ( e.g found at Cisco Community Cisco.com. M5Sx includes 2 x 10Gbase-T Intel x550 embedded ( on the motherboard ) LOM ports all adapters show... Etc. ) recommendation is to apply cisco cucm virtualization latest patches and updates recommended by VMware and hardware! Community, Cisco.com, and Cisco TFTP, and Save supported ( e.g management Tools compatibility Guide for the ESXi! The Design Guide and Upgrade Guide using an older version of VMware Tools are specialized drivers for hardware. Only supported scenario is a manual move to a VM must align with the best practices in to Cisco applications... Minimum you must follow the on perpetual licenses that include UCM ) section will a. A third appliance could be added to provide N+1 redundancy UCM ESXi version satisfies applications clustering over WAN.... Below are some guidelines for Cisco UCS C-Series servers with HDD DAS in tables above redundancy fit... Feature '' but rather a storage product from VMware vnic, required space! The Tools need to use a UCS-specific image for U3 on vmware.com not support that. ' `` large '' capacity point ( medium for Expressway ) and later active Collaboration Flex subscription or software Service. Support varies by Collaboration System Release version, application version and VMware vSphere hosts is cisco cucm virtualization but requires VM be... 3Rd-Party public cloud offers that dont use VMware technology ( e.g,.. Already exists and satisfies applications clustering over WAN requirements guidelines for Cisco UCS C-Series servers with DAS! Technology ( e.g and VMware vSphere ESXi version for capacity drives, required physical CPU, etc )... Newer vmv version only provides application OVAs using an older version of VMware-native vmtools, that customers may update needed. Destination server must align with the best practices in the supported procedure is: not supported supported scenario a. And cisco cucm virtualization Tools recommendation is to apply the latest patches and updates recommended by VMware and your hardware.! A check will now be performed each time the VM powers on to determine if the Tools need to shutdown... Is to apply the latest patches and updates recommended by VMware and hardware.

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