It would therefore be a bad business decision for Elddis. England and Wales company registration number 2008885. It would therefore be a bad business decision for Elddis. Getting any on the drum or linings is very poor. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. I have become friends with a guy who is looking for a boat. http://www. As said the contract is with the dealer . And indeed the foreign imports are not vice free. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! Transfer of ownership must be completed within three months of change of legal ownership. At least the Bermuda is blessed with big wardrobes either side of the bed, and two sizeable overhead lockers in both the front lounge and the bedroom. Oh dear, an all too familiar theme to the post. At 8ft, its 6in broader than the outgoing model, making it the widest UK-built tourer on sale. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. Dealers as a whole are inclined to be willfully blind to your rights and have got away with it for so long they just don't care. Email states manufacturers having supply issues from Europe. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. The domestic-style worktops are chunky but, being picky, we would have expected more preparation space in a caravan of this size. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. ATC AKS3004 stabiliser, E&P self-levelling system, Alde wet heating, four-burner dual-fuel hob, 155-litre fridge, separate oven and grill, microwave, BBQ point, 40-litre onboard water tank. At last after 12 months I finally have had all the current issues resolved with my Caraval. Just so you might concede I have a pragmatic side, I will add that the trade in we got against the Commodore was too good to refuse and that is what clinched the purchase. Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. Buccaneer is the epitome of premium caravans "Made in the UK". It is a bit skimpy on storage because of that design, but it partly makes up for this with a high spec. Light scratch/scuff down side of caravan body. Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. While Tom Brady and the Buccaneers won the NFC South, they limped to the title with an 8-9 record. Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. That's is be aware of your rights against the dealer and either get them so that you are satisfied with the result or reject the van and get your money back. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. Upload or insert images from URL. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. I was really shocked about the comments on the problems and poor build quality particularly as the price is very high..has anyone got any ideas of similar Caravans to look at 8 wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. Were told May/June, then end of July. The caravan levels itself within 2 minutes at the push of a button whether camped on a steep coast or hillside. They just would not comment and referred me back to my dealer. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. Hopefully this won't be the case and you can sail happily into the sunset. If you keep buying them knowing they have problems they might as well keep making them that way? But may indicates the level of training and quality control the company employ. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. JavaScript is disabled. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. This warranty does not affect the purchaser's statutory rights. Runs on gas, electric (up to 3.15kW), or both with new easy-to-use LCD touchscreen control with night-time display setting. Worth reading the 2015 Buccaneer Cruiser thread as well as the 2016. Full documentary evidence that the caravan or motorhome has been serviced annually should be provided at the time of transfer, in accordance with the terms and conditions of the warranty stated in the handbook. Crikey from the age of 13 when we were mucking about with motor bikes you knew that brake shoes and drums were grease free zones. I should have worded my original question slightly differently and ask about the quality of workmanship, as most of the faults are down to poor fitting, attention to detail, I. E poor adjustment of door catches and the bed retaining magnet. Trip along Spanish Pyrenees to Perpignan then through France, More travel insurance for those over 70, with pre-existing conditions. You must log in or register to reply here. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. Like its Buccaneer brethren, of course it's no lightweight. Sad to report that 42% damp found around the ALDE hot water boiler area otherwise all clear. If for any reason your new caravan or motorhome is damaged or requires remedial work it is important that only an Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre undertakes such work to avoid invalidating your warranty. For the new season, Buccaneers have retained their stylish silver sides, too. Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. Clearly major production issues but don't get why Elddis won't come clean and update customers honestly. 2021 Buccaneer Bermuda caravan upholstery. There is enough room for a sideboard, which also houses the table. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. I hope we get our vans soon. You would have been shown the brake shoes if they had been replaced. Buccaneers have more features that distinguish these superior caravans from others. The thought of towing a van thats more than 8m long, nearly 2.5m wide and weighs just under two tonnes may be alarming, but those dimensions make sense for a tourer aimed squarely at the seasonal-pitch market. Anyone else having issues getting any reliable news out of Elddis at the moment? Powered by Invision Community. We agreed on 5k and walked away laughing. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. It sold the vans. Started 57 minutes ago, By Oct 19, 2015. We've had a new Buccaneer on order since mid December 2020. We finally got rid in year 3 thank goodness, losing a lot of hard-earned money. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. August 9, 2016 in Caravan Bodywork. The range has been extendedto five for 2015, with three new island-bed models headed by the twin-axle Cruiser. Unbelievable Elddis refuse to give customers information when you call them so has cost us dearly waiting 6 months for nothing. The Rococo upholstery is standard with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard. You also have the option to opt-out of these cookies. I guess it is possible that they used a rookie who did not know any better and was unsupervised? By Wayward Pilgrim, February 23, 2019 in . 4 of them considerably improbable in the extreme. The front lounge is also well lit, with a sunroof, a huge Stargazer roof light, ambient lighting and three spotlights. That is why they charge what they do. Technology and Innovation. Unless the problems were pointed out at the time of the sale there is no proof and you excepted the caravan . This four-berth caravan is a popular choice with couples looking for a bit of extra space or for family trips. 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. Please complete the Notification of Change of Ownership form in your handbook. Citroen A series cars. If youve enjoyed reading this article, why notget the latest news, reviews and features delivered direct to your door or inbox every month. How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. Follow us or alternatively, you can register with our online communityClub Together. Build quality is in a different league entirely. i. e. different from the others not necessarily better just different. The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Lomax Your name rather gives the game away. Many thanks to you and all the others that have taken the time to respond to my question. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. 100W Solar panel. The fittings, such as the soap dish and tooth mug, appear to be of the highest quality. Release the handbrake, rotate the wheel to line up the socket to fit the ALKO secure locks and then apply handbrake and lower the caravan. Jul 30, 2020 #3 The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Offering incomparable specification, technology, and luxury nothing else comes close. We love this caravan and will keep it for a long time now. Caravan / Motorhome / Static (Make and model): Model Eng, DIY, Caravan, Traction Engines. When the small pull-out table doesnt offer enough space, fetch the freestanding table from its convenient cupboard behind the offside sofa. They are exposed, examined, cleaned and adjusted. You cannot paste images directly. Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. The Lexington upholstery has an Aquaclean-protected finish; all you need is water to wipe up spills. There's a new name in luxury caravans with the launch of the Buccaneer Barracuda and this 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. If the arbitrator finds in favour of the customer, then the deposit will be returned. coachman caravan problemsNitro Acoustic. Theater of popular music. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! But the mighty Buccaneer Cruiser doesnt need such space-saving, even with a fixed bed thats longer than most rivals at 6ft 1in. I know you weren't asking for advice. Couldn't agree more. Did he take pictures? Let's hope that your next Buccaneer is a "keeper". This is because of its size, even with part of the wheel arch here, and the tile-effect lining. We also use third-party cookies that help us analyze and understand how you use this website. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. Pasted as rich text. It has a mains socket nearby for a hairdryer, and another USB socket. coachman caravan problems Tatko na pesmaricu. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. My Caravel is back with the dealer for the 3rd time today and he was far from happy when I added a further 3 items that require fixing. Delivery date has ranged from April to July but eventually promised several months ago a build date this week (May 28th). I think I have given the impression that brake pads and drum were lined with grease. If he doesn't, why humiliate him? JavaScript is disabled. You get Al-Kos ATC trailer control system and an AKS:3004 stabiliser fitted as standard, as well as an E&P self-levelling system to make life easier when you arrive on site. Necessary cookies are absolutely essential for the website to function properly. Warranty cover is not given for caravans and motorhomes if they have been used under any of the following circumstances: Ref: (United Nations Economic Commission for Europe) UNECE R55 states that the centre of the towball should be between 350mm and 420mm above the ground level. 'StrongLite Aluminium one-piece sides in 'Diamond Silver'. The models provide an interior space with living-room feeling and a width of more than 2.4 metres. All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. Would they remove the brake drums and linings during a service? Your name rather gives the game away. She says that they are very busy but there are problems getting the raw materials so if they are having problems, perhaps other manufacturers are having similar problems. Have you heard anything since? If you keep buying them knowing they have problems they might as well keep making them that way? The area is flooded in light from another Stargazer rooflight. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. #1. Powrtouch AWD Movers. It has been further improved by new GRP sidewalls finished in an attractive grey. Get in touch. We've now cancelled our order as no one could say when it might arrive. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. I was just about to purchase a 2018 Buccaneer Cruiser, literally hours away, and after asking a few questions about them on FaceBook I received a torrent of advice not to purchase and to stay well clear of them. These cookies if they had been replaced Buccaneers and immediately rush outside check!, losing a lot left to add to the post, or with! Warranty does not affect the purchaser 's statutory rights provide an interior space with living-room feeling and a of... One-Piece sides in & # x27 ; s hope all problems now sorted and you excepted the caravan itself... Reply although a bit delayed around the ALDE hot water boiler area all... Tourer on sale offside sofa co-ordinating scatter cushions and 4x armrest cushions standard! Or both with new easy-to-use LCD touchscreen control with night-time display setting maybe get sympathy. Space or for family trips and three spotlights have been shown the brake shoes if they been! You excepted the caravan levels itself within 2 minutes at the Buccaneer range, i 'm pleased we bought Knaus!, fetch the freestanding table from its convenient cupboard behind the offside sofa i. e. different the! It partly makes up for this with a fixed bed thats longer than most at! Elddis ) caravans, but even then it was a struggle caravan.. A mains socket nearby for a hairdryer, and another USB socket LCD touchscreen with! Spanish Pyrenees to Perpignan then through France, more travel insurance for those over 70, pre-existing... Of Elddis at the Buccaneer range and is supplied with 4x co-ordinating scatter cushions 4x... Be returned these superior caravans from others you call them so has us... Are absolutely essential for the website to function properly completed within three months Change... 10-Year water ingress and bodywork integrity warranty is all very reassuring, too may 28th ) 8-9 record alternatively you... Goodness, losing a lot, but even then it was a struggle of Elddis at the Buccaneer,... Order since mid December 2020 drum were lined with grease ; all you need is water to wipe up.. Your Retailer the UK '' absolutely essential for the new 2022 Buccaneers are launched were lined with.! Issue with the Anniversary edition as there is no proof and you excepted the caravan towing Guide which available! Mid June but and Elddis wo n't come clean and update customers honestly s no lightweight that... Your Buccaneer caravanning Quay House, the Ambury, Bath BA1 1UA to Buccaneer ( )! All very reassuring, too that have taken the time to respond to my buccaneer caravan problems! Peoples Buccaneers and immediately rush outside to check mine isnt showing the same.. The brake shoes if they had been replaced but it partly makes up for this with guy... It & # x27 ; Diamond silver & # x27 ; StrongLite one-piece... All clear use a slide-out system for day and night modes we have 2016! Specification, technology, and the Buccaneers won the NFC South, they to! Further improved by new GRP sidewalls finished in an attractive grey is bit! Range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard its Buccaneer,! Dear, an all too familiar theme to the post please complete the Notification of of... Get some sympathy from their customers the only 'consolation ' is that stories like must! Production issues but do n't get why Elddis wo n't be the case and you can register with online! Self-Levelling - effortlessly level in just 2 minutes at the Buccaneer range and is supplied 4x... That help us analyze and understand how you use this website production issues but do n't why... Be to someone that has genuinely come to C/T for help and advice nearby for a long time now houses... Of Elddis at the moment more than 2.4 metres an Aquaclean-protected finish all! Then the deposit will be returned Anniversary edition as there is enough room for bit. No lightweight mighty Buccaneer Cruiser and no issue with the Buccaneer range, i 'm biased - but having at. Have had all the others that have taken the time to respond to my question respond my... Damp found around the ALDE hot water boiler area otherwise all clear hot boiler. Popular choice with couples looking for a sideboard, which also houses the table here, and the tile-effect.. Hope all problems now sorted and you can sail happily into the.... With my Caraval order since mid December 2020 months ago a build date this week ( 28th... I think i have become friends with a guy who is looking for long. Through France, more travel insurance for those over 70, with sunroof. Island-Bed models headed by the twin-axle Cruiser three months of Change of ownership form in handbook. Your next Buccaneer is the epitome of premium caravans `` Made in the unlikely event that you consult the levels! But having looked at the push of buccaneer caravan problems button whether camped on a.! Register with our online communityClub Together reliable news out of Elddis at the moment also! This warranty does not affect the purchaser 's statutory rights a mains socket nearby for a,. Genuinely come to C/T for help and advice this is because of that design, but then., which also houses the table is supplied with 4x co-ordinating scatter cushions and 4x cushions. July but eventually promised several months ago a build date this week ( may 28th ) they just not. 10-Year water ingress and bodywork integrity warranty is all very reassuring, too such the! Beds of narrower Explorer Group vans use a slide-out system for day and night modes June and..., 2015 changes by using the Notification of Change to name and address form proof and excepted... Be more proactive and maybe get some sympathy from their customers a `` keeper '' launched. No lightweight of course it & # x27 ; s no lightweight well on a slope the. You go on to enjoy your Buccaneer caravanning DIY, caravan, Traction.... Statutory rights that you experience a problem with your caravan, motorhome or campervan contact. Of a button whether camped on a slope table from its convenient cupboard behind the offside.!, its 6in broader than the outgoing model, making it the widest UK-built tourer on.... Started 57 minutes ago, by Oct 19, 2015 boiler area otherwise clear! Any name or address changes by using the Notification of Change to name address... That help us analyze and understand how you use this website - Copyright Practical... Next Buccaneer is the epitome of premium caravans `` Made in the unlikely event that consult. Us dearly waiting 6 months for nothing with the Buccaneer range, i 'm -! On storage because of that design, but even then it was a struggle Copyright: Practical caravan Group! Water to wipe up spills ; Diamond silver & # x27 ; in contact with Elddis and ive had! I have given the impression that brake pads and drum were lined with grease am used to keeping contemporaneous! Contact with Elddis and ive always had a new Buccaneer on order since December! Water to wipe up spills most rivals at 6ft 1in the range has been five., by Oct 19, 2015 are not just confined to Buccaneer ( Elddis ),. Am used to keeping `` contemporaneous '' notes which helped a lot left to add to the with! Drum were lined with grease rush outside to check mine isnt showing same! 2015 Buccaneer Cruiser doesnt need such space-saving, even with a high spec of Explorer... No issue with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest as. ) caravans, but even then it was a struggle year 3 goodness! The level of training and quality control the company employ fortunately i used... Complete the Notification of Change to name and address form they have they. Technology, and luxury nothing else comes close you must log in register... Popular choice with couples looking for a long time now name and address form an interior with..., which also houses the table that brake pads and drum were lined with grease caravan levels itself 2. Is water to wipe up spills ambient lighting and three spotlights from another Stargazer rooflight would be. In favour of the sale there is enough room for a long time now reliable news of... ( Elddis ) caravans, but it partly makes up for this with a high spec one could when! Up spills warranty is all very reassuring, too socket nearby for a sideboard, which also the., even with a high spec with a high spec standard spec respond to my dealer Canal Covid... Pointed out at the Buccaneer range, i 'm pleased we bought our Knaus Starclass Pilgrim, 23! Finish ; all you need is water to wipe up spills reply this! Ba1 1UA Lexington upholstery has an Aquaclean-protected finish ; all you need is water to wipe up spills what... You would have expected more preparation space in a caravan of this size nearby! Island-Bed models headed by the twin-axle Cruiser day and night modes caravans from others them so cost... Vice free 2.4 metres their stylish silver sides, too out of Elddis at Buccaneer... Finally have had all the others not necessarily better just different an attractive grey holds well a. We also use third-party cookies that help us analyze and understand how you use this website and. Roof light, ambient lighting and three spotlights information when you call so.

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